eCommerce Operations Specialist - Beauty - Quest Search and Selection Ltd : Job Details

Quest Search and Selection are partnering with a start-up beauty business that utilises cutting-edge technology to deliver exceptional products to customers worldwide. This product is setting a new standard in the face & beauty industry.

The role of eCommerce Operations Manager to set up and manage Shopify store, ensuring a seamless shopping experience for both international and domestic customers. This role is initially a 12 month contract with the potential to go permanent.

Key Responsibilities of this eCommerce Operations Specialist - Beauty -

• Create and manage the Shopify eCommerce site, ensuring a user-friendly and visually appealing layout.
• Optimise the store for international and domestic customers, considering language, currency, and shipping options.
• Set up and manage fulfilment processes, ensuring timely and accurate order processing.
• Utilise PluginHive solutions (or similar) for multi-carrier shipping integration, ensuring efficient and cost-effective order fulfilment.
• Put together Social Media strategy and photo and video content including utilising influencers.
• Implement and manage Klaviyo (or similar technology) for email marketing campaigns, customer segmentation, and automation.
• Develop and execute digital marketing strategies to drive traffic and sales.
• Ensure all technical integrations are functioning correctly and efficiently.
• Provide regular reports on sales, traffic, and other relevant metrics.

Requirements for this eCommerce Operations Specialist - Beauty -

• Ideally have 1 years' experience as a Digital or eCommerce Operation Executive, Specialist or Manager in beauty or fashion space.
• Must have proven experience in managing Shopify eCommerce stores.
• Keen to work in a founder led business and the initial startup stage
• Able to recommend and implement the right plugs-in for business (fulfilment, WMS Digital marketing etc)
• Really wants someone hands on and to drive a strategy for the business.
• Experience with digital marketing tools for example Klaviyo.
• Someone who id familiar with international shipping and logistics solutions like Global-e and PluginHive.

Benefits that come along with this eCommerce Operations Specialist - Beauty -

• Hybrid working, however once 1-2 times a week based in their Datchet Office.
• Holiday entitlement: 25 days of holiday plus bank holidays (pro-rata for part time employees)
• Free eye test
• Employee assistance program (providing 24-hour mental support).
• Employee life assurance scheme

If this opportunity sounds like you and you feel you have the right experience, then please apply quoting the reference no JO-2412-114965.

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.