eCommerce Project Manager - Xigen Limited : Job Details

About Xigen

Xigen is an award-winning UK eCommerce agency with two decades of experience under its belt in creating high performance websites for a diverse client base of well-known global brands, multinational blue-chips, enterprise and SMB clients across multiple sectors.

Who we are

When it comes to us as individuals our moto, 'normal gets you nowhere', is particularly resonant. Our in-house, multi-functional teams are made up of creative and technical minds, people who love what they do and can apply their skill and work their craft with imagination and intuition.

Xigen people are a diverse bunch, whether it's channelling their inner nerd, showing off a flare for design or displaying high organisational skills, all working together in the creation, development and support of high-performance eCommerce websites that enable our clients' businesses to thrive.

Our work

The work we do varies quite a lot in type and scope. Here are just three examples to give you an idea:

• Optimising website performance, back and frontend, for clients such as media and entertainment motion capture specialist, Vicon, with conversion rate optimisation testing that has increased audience engagement.
• Helping niche retailers grow their eCommerce, as with Jacksons Art Supplies, creating new eCommerce capability and implementing design transformation which has seen a significant up-tick in their business
• Delivering major projects, such as a large-scale migration project for Epson Europe, including 15,000 pages being moved to their new website

Your responsibilities

As one of our eCommerce Project Managers you will be responsible for managing a variety of Magento/Adobe Commerce and WooCommerce store builds and regular code releases for a number of our busy eCommerce clients. You will consistently provide a first-class service to your clients, whilst effectively explaining requirements to developers, designers and quality assurance to ensure the smooth and timely delivery of projects.

A few of your day-to-day responsibilities will include:

• Managing all kinds of eCommerce and digital projects; big, small and everything in between
• Creating timing plans, holding regular status updates and providing accurate reports regarding monthly releases
• Participating in client meetings, continuously communicating with clients to managing expectations via phone, email and Teamwork
• Explaining requirements to developers, designers, and Quality Assurance
• Monitoring project budgets and progress
• Ensuring that project deliverables always meet client and quality requirements

Your profile

Some of the skills it is essential you’ve got:

• Proven experience managing multiple projects within a digital agency environment
• A track record of delivering Magento/Adobe Commerce development projects
• Are focused on getting things done and delivering a great service to the client
• Have the confidence talking to designers and developers of all levels

It would also be great if you had:

• A good technical knowledge of Magento/Adobe Commerce and WooCommerce
• Experience managing site migrations involving complex product datasets
• A background in web development

What we offer

We are committed to creating a positive environment for all our people. You'll be part of a fun and collaborative team and you'll work in an environment where you are supported and developed. Here's a snapshot of the benefits:

Our commitment to inclusion

Please see point 9.

Wellbeing

We're not nosey, but we do care. We take mental health seriously. That's why we have trained mental health first-aiders on hand to listen and support anyone who needs to talk about how they feel, about work, in their lives more generally, or about anything that's causing worry or anxiety—we know the positive impact that talking about how we feel has on our mental wellbeing.

Interested? Here's what happens next:

Research - We want to ensure that you are confident Xigen is a good fit for you—visit our website, do a little research, find out who we are and what we do.

Apply - Send us your CV, a link to your LinkedIn profile, and where appropriate examples of your work—a polished portfolio or a doodle on a postcard are both fine.

Discuss - Next, we’ll have a chat over the phone to get to know each other and see if we’re a match.

Meet - Finally, you will have a formal face to face or virtual meeting with your potential manager, to get to know each other better and dive a little bit deeper into the role and your experience, followed by a straightforward assessment.

Feedback - We promise to let you know the outcome of your interview either way!

What are you waiting for? If you’d like the chance to join one of the UK’s fastest growing digital agencies, then hit apply and we’ll be in touch for a chat!