Ecommerce Trading Manager - Alex James Digital : Job Details

Our client are a fast growth business.

They are now looking for a Trading Manager to join the team.

Overview:

As the Trading Manager, you will play a critical role in driving retail growth, optimising conversion rates, and serving as a central point of communication between all team. You will leverage data to assist with buying and marketing strategies, oversee e-commerce management, and lead the team towards achieving our commercial goals.

Key Responsibilities:

• Revenue Growth: Develop and implement strategies to increase retail revenue and achieve sales targets.

• Conversion Improvement: Analyse the customer journey and implement website optimisations and A/B testing to improve conversion rates.

• Team Liaison: Act as a central point of communication among Buying, Merchandising, and Marketing teams to ensure cohesive strategy execution.

• Data-Driven Decisions: Utilise data to assist all teams in strategy formulation and operational improvements.

• Trade Meetings: Lead weekly trade meetings to align teams on sales performance, goals, and strategic priorities.

• Team Development: Build, lead, and mentor a high-performing team, creating a collaborative and motivated environment.

• Brand Building: Leverage your experience in digital marketing and brand building to enhance the market presence and connection with audience.

• Email Marketing: Oversee and optimise email marketing strategies to maximise customer retention and engagement.

• E-Commerce Management: Manage the end-to-end e-commerce process on Shopify, optimising site performance and analysing customer data to enhance the customer experience.

• Operational Oversight: Manage production and marketing calendars, ensuring alignment with business and commercial objectives.

• P&L Management: Own the P&L for retail, analysing financial data to assess marketing performance and adjust strategies.

• Agency Relationship Management: Collaborate with external marketing agency partners to drive sales, providing feedback and performance reviews.

• CRM Enhancement: Lead initiatives to improve customer loyalty programs and optimise CRM strategies.

• Feedback Loop: Provide insights to the Buying team based on performance data and market trends.

• Reporting: Send a weekly email report summarising activities across the teams for the week.

Day-to-Day Responsibilities:

• Conduct weekly trade meetings to align on objectives and strategies.

• Collaborate with team members to drive sales optimization and product matching.

• Manage relationships with key team members, including overseeing specific projects and initiatives.

• Regularly review and adjust marketing forecasts to ensure alignment with business goals.

Qualifications:

• Proven experience in a trading or commercial management role within e-commerce.

• Strong understanding of digital marketing, brand building, and customer engagement strategies.

• Experience with Shopify, email marketing, and CRM optimization.

• Strong analytical skills with a data-driven approach to decision-making.

• Leadership qualities and communication skills to foster collaboration across diverse teams.

• Familiarity with A/B testing tools and website optimisation techniques.

• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities effectively. Excellent package on offer.

Excellent pacakge on offer