Employee Experience Lead Team Member Experience Manager - James Gray Associates : Job Details

• QSR/ Food Retail or Hospitality Experience Prefered.
• Great Benefits and Hybrid working.

Job Title: Learning and Development LeadSalary: £65,000 - £70,000Location: Guilford, Greater London.Hybrid: 2 days per week in office and 3 days WFH.  Direct Reports: Managing a team of 3 direct reports, Organisational Capability and Learning and Development.  JGA are partnering with a leading food and beverage retail business seeking an employee focussed and culture driven Learning and Development Lead to the L&D, Organisational Capability and Leadership Development team.  If you have experience in a multi-sited, customer facing, retail, hospitality or restaurant business then we would love to see an application from you! If this doesnt sound like you then please have a look at some of our other positions and feel free to apply.  Core Responsibilities

• Design and deliver training programs to enhance organizational capabilities.
• Collaborate with global teams to create and maintain relevant training content.
• Partner with stakeholders to identify current and future competency needs.
• Manage the Learning Management System (LMS) and ensure course materials are up-to-date.
• Build strong relationships with employees across various levels and global stakeholders.
• Lead the design and management of the Leadership Development Curriculum.
• Track, report, and evaluate the effectiveness of L&D programs.
• Contribute to additional People & Culture projects as needed.
• Shape leadership development strategies in partnership with senior leaders.
• Oversee the Learning & Development budget.

Desired Skills & Experience

• Strong analytical skills with a data-driven approach to decision-making.
• Proven experience in team leadership.
• Comfortable working in fast-paced, customer-focused environments.
• Ability to work collaboratively and navigate ambiguity.
• Background in content design and implementation.
• Preferred: Experience with eLearning tools, instructional design, and Adobe Creative Suite

Please note - due to high application volumes, only shortlisted candidates will be contacted within 2 weeks. If you don't hear from us, your application was unsuccessful this time. We thank you for your interest and encourage you to apply for future opportunities.  Interested?Contact Sam at JGA today!  JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.  We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.