Employee Relations Advisor - Dignity Funerals : Job Details

Employee Relations Advisor

Contract: Full-time, Permanent (38.75 hours per week)

Location: Sutton Coldfield, Birmingham

• (Hybrid, 3 days office, 2 from home)

Salary: £35,000 - £40,000 per annum

At Dignity Funerals, we are dedicated to providing compassionate care and support to families during life’s most difficult moments. Our people are at the heart of everything we do, and we are committed to creating a workplace where our colleagues feel valued, supported, and empowered to grow.

We are looking for a passionate and people-focused Employee Relations Advisor to join our team. In this role, you will provide expert advice and guidance to our managers, ensuring a fair, consistent, and supportive approach to people management. You will play a key part in fostering a positive and respectful working environment where our colleagues feel heard and supported.

What your day-to-day could look like with us...

• Acting as the first point of contact for line managers, providing advice on employee relations matters, policies, and employment law.
• Managing queries and questions that come through our dedicated ER line.
• Supporting and coaching managers through performance, probation, and employee development processes.
• Helping to build people management capability by delivering training and coaching on best practices in employee relations.
• Partnering with the wider People team to develop and implement initiatives that support our culture, values, and talent strategy.
• Using data and insights to help shape decision-making and improve our people processes.
• Ensuring compliance with policies, procedures, and employment legislation while balancing a people-first approach.

What we're looking for:

• Proven experience as an Employee Relations professional or similar role.
• CIPD Level 3 or 5 Qualified or with proven experience.
• Knowledge of UK employment law and best practices in ER case management.
• Experience managing ER cases and able to provide sound practical advice.
• A people-first mindset with the confidence to challenge and influence when needed.
• Working knowledge of Excel and functional experience working with HRIS.
• A proactive and hands-on approach to managing employee relations.

What we offer:

• Annual salary of £35,000 - £40,000.
• 25 Days Holiday + Bank Holidays.
• BUPA Private Healthcare (Self).
• Life Assurance X2 Salary.
• Pension Scheme.
• Free On-Site Parking.
• Access to our full range of employee development schemes.

Why Join Dignity Funerals

At Dignity Funerals, we are committed to supporting our employees while delivering exceptional service to families across the UK. You’ll be joining a professional and compassionate organisation where your expertise in employee relations will contribute to a positive working environment, ensuring fairness and consistency for all employees.

If you are passionate about employee relations and want to make a difference in a respectful and meaningful industry, we’d love to hear from you.

What are the next steps?

To be considered for this role, please submit your application via the 'apply’ button, where a member of our Talent Team will review your application.

FCA Regulation Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards, and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives, to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.

We reserve the right, depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.