Employment & Training Adviser & Keeping in Touch Adviser (SEND) - Hertfordshire County Council : Job Details

Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.

We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.

Employment and Training Advisers£30,559 with the opportunity to progress to £33,3661 x 37 hour a week and 1 x 18.5 hours a week in Watford, Three Rivers, Hertsmere1 x 37 hour a week in Broxbourne, East Herts, Welwyn Hatfield

Keeping in Touch Adviser (SEND)£26,835 with the opportunity to progress to £30,060Working across the north and east of the county.

Employment and Training Advisers

What’s involved in the role?

• Employment, training, and work-related learning activities support to young people.
• Job and work experience brokering.
• Support young people to enhance their employability skills.
• Undertake health and safety assessments within workplaces.
• Work face to face delivering at young people’s centres providing a range of support.

This is a varied role working as part of a team and will include direct contact with local employers to source a range of work-related opportunities for clients and after appropriate training, carry out Health & Safety checks with employers to support work experience placements.

You will work with a caseload of young people who are not in employment, education or training providing employment and training opportunities through job brokering and marketing vacancies. You will enhance the employability skills of young people by offering a range of services to include CV writing and interview preparation.

This is a varied role working as part of a team and will include direct contact with local employers to source a range of work-related opportunities for clients and after appropriate training, carry out Health & Safety checks with employers to support work experience placements.

Keeping in Touch Adviser (SEND)

What’s involved in the role?

• Contact and keep in touch with a wide range of young people, primarily with SEND to promote the full-Service offer, encourage engagement in projects and initiatives, and undertake surveys to seek the views and feedback of young people’s experience of the Service. You will ensure that young people’s records held by our service are updated and accurate.
• Point of contact for young people, parents/carers in tracking and signposting for support within the Service.
• Using your experience with young people to quickly establish positive relationships by using effective communication, with diverse groups of young people and partners.

Employment and Training Advisers - Essential Criteria:

• A full UK driving licence and access to your own car is essential in order to travel independently.

• The ability to travel independently around the county.

• The ability to work flexibly as Service needs require.
• Excellent verbal, written and ICT skills
• The ability to build professional relationships young people.
• Strong organisational skills and the ability to manage time and availability effectively.
• The ability to support team activities and contribute to the wider service.
• An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.

Employment and Training Advisers - Desirable Criteria

• Be able to demonstrate experience of building relationships and networking with employers.
• The ability to a build rapport with young people and evidence of working with them individually and in small groups.
• An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.
• Ability to work in a varied role working as part of a team

• Be proactive and have the ability to advocate and negotiate.

• Experience in networking with local employers and promoting employment services.
• Ability to use social media and online platforms, such as LinkedIn and the Hertfordshire Opportunities Portal (H.O.P), to support clients.
• Relevant qualifications in careers education, information, advice, and guidance (CEIAG), youth work, or a related field.
• Have a proactive approach and the ability to advocate and negotiate.

Keeping in Touch Adviser (SEND) - Essential Criteria:

• A full UK driving licence and access to your own car is essential in order to travel independently.

• The ability to travel independently around the county.

• Strong organisational and administrative skills.
• Proficiency in using technology and social media for job matching and communication.
• Ability to maintain accurate records and ensure data compliance.
• Excellent communication and interpersonal skills.
• Ability to work flexibly and manage time effectively.

Keeping in Touch Adviser (SEND) - Desirable Criteria:

• Experience in careers education, information, advice, and guidance (CEIAG).
• Experience working with vulnerable young people, including those with SEND.
• Knowledge of school and college inclusion practices.
• Experience in personal development and work-related learning (WRL).
• Experience supporting NEETs to achieve positive outcomes.
• Familiarity with local programmes and projects for young people.
• Ability to use social media and online platforms, such as LinkedIn and the Hertfordshire Opportunities Portal (H.O.P), to support clients.
• Knowledge of Hertfordshire County Council policies and procedures.