Engagement & Support Manager - Age UK Group : Job Details

Age UK are recruiting for Network Engagement & Support Managers to work closely with a regional allocation of local Age UK partners to:Establish strong relationships with local leaders in particular COs and Chairs and develop a comprehensive understanding of each allocated partner, their strategy, priorities, specialisms, and challenges acting as a sounding board for strategic development, planning and problem solving.

Facilitating effective connections and engagements that enable knowledge sharing and learning and specialist or peer support between partners, the national organisation, within regions and with outsourced support where appropriate.

To be a subject matter expert on allocated local partners, gathering intelligence and disseminating appropriately, advocating on behalf of the network by working collaboratively across the team and division to give an amplified voice to partners within the national organisation and governance.

This is a home-based role for UK based candidates only.

There is a requirement to travel to Network partners across the UK as and when required. This may include overnight stays.

Age UK Grade 5N

Must haves:

• Excellent interpersonal and communication skills and demonstrable experience of building and maintaining effective working relationships with diverse stakeholders in a complex environment
• Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure
• Excellent oral and written communication skills including developing board papers, reports and briefings, with a flair for adapting tone and message for different audiences
• Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly
• Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action
• Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
• Well-developed understanding of charity governance and service delivery

Great to haves:

• Keen understanding of issues faced by older people.
• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
• Knowledge of services for older people, with a particular focus on those provided by local Age UKs.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://about-us/jobs/employee-benefits/

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.