Purpose of the Role
General
Woolgate is undergoing a substantial refurbishment, scheduled for completion December 2024 and will comprise 345,000sq ft of office accommodation and 3 retail units. C45% of the building is pre let although fit out will not commence until late 2025. There is interest in the remaining accommodation. The services installation comprises a fan coil system with central heat pumps and ventilation plant. All services are newly installed. Our Client will be targeting NABERS as a key ESG deliverable. Savills are instructed on the development set up aspect and ongoing management at the time of completion. A General Manager has already been appointed.
A significant element of the role early on, following practical completion, will involve settling the services down, including utility metering, identifying snags & defects and generally ensuring the plant is operating to maximum efficiency, and in accordance with design criteria. In addition, overseeing occupier validations ahead of moving into a long fit out period. Closed system water quality management will also play a significant element of the job role throughout.
Impact Statement
The Engineering Manager at Woolgate will be the technical services lead for all functions and services within the building. Not only will they be an expert in a variety of engineering and technical disciplines, but they will also act as an ambassador for Woolgate, its occupiers and customers.
Purpose of the Role
A client and customer facing role, the Engineering Manager is required to establish, implement and maintain effective management of systems and procedures in the delivery and continuity of service of the Mechanical, Electrical, VT, Public Health and IT Infrastructure Services at Woolgate, its commercial and retail occupiers and visitors, while protecting and enhancing the landlord’s assets. The Engineering Manager, contributes to the management of Health, Safety and Wellbeing for all users of Woolgate.
The Engineering Manager will work alongside the General Manager and the wider property team, deputising where necessary. They will provide strategic technical direction, strong leadership, as well as operational planning and solutions covering MEP, VT operations with a view to providing a world class service.
A strong communicator they will act as the Managing Agent interface for technical activity with the assistance and support as required by the Central Engineering and Operations team.
Key Responsibilities
Leadership & People Management
- Demonstrate their ability as a proven leader of people, capable of getting the most out of their multi-disciplinary team including the technical supply chain.
- Understand the mutual and strategic goal for the building and the client.
- Provide outstanding leadership to maintain an exceptionally high standard of service delivery encompassing technical innovation, sustainability and customer focus.
Operational/Technical
- Oversee and be responsible for the delivery of technical services operations in Woolgate through the technical services compliance teams and service partners.
- Oversee and be responsible for the delivery of electrical/technical services operations across the technical services teams and service partners. Ensure that each Woolgate technical asset is managed and maintained in a proactive and customer focused manner that is cost effective and reliable.
- Produce and constantly review monthly audit program to provide clear reporting data on supply chain performance.
- Ensure the agreed CAFM system is implemented, reporting functionality is used by all departments and reported monthly in line with business guidelines, with any failures to comply escalated to the General Manager within monthly reporting criteria.
- Prepare and manage engineering service charge budgets and
- ensure effective budget control including the preparation of relevant specifications, raising
- orders, instructions, contracts and verifying (processing) invoices are in place and management is always in line with business guidelines and expectations.
- Develop, implement and manage Environmental and Energy Conservation Programmes ensuring optimum usage of energy by utilising the systems available.
- Prepare a program and pathway for review in line with Savills PLC commitment to net zero.
MEP
Develop, implement, and maintain maintenance strategies and systems for the building, facilities and public realm area.
- By instructing the establishment of a strong Pre Planned Maintenance (PPM) strategy, the use of KPIs, industry best practices and contract management techniques, ensure compliance with statutory obligations, manufacturer’s warranty requirements and obligations set by our client and customers.
- Ensure adherence to, on behalf of the Landlord and occupiers, the technical obligations within the occupier lease agreements.
- Manage all latent base build defects ensuring the information on the defect is sent to the relevant parties until the defect is rectified.
Fabric Management
Ensure that regular meetings are held with the Fabric management team and there is full cohesion on management and projects.
Support the fabric management team and property manager to deliver the building fabric and ensure the fabric is maintained according to the design specification required and works by the technical team do not compromise this.
ICT
- Ensure that all ICT systems including converged network, telephony, local systems at asset level (access control systems, CCTV, desk top PCs etc.) are compliant with statutory and data protection obligations including GDPR and support the business need.
Customer Orientation/Stakeholder Engagement
Commercial awareness, business acumenWork with the wider Woolgate team to support the client’s events and community programmes from a technical perspective. Ensure that good relations with all key stakeholders are established and maintained.Advise the General Manager immediately of any potential threats or reputational damage, major incidents or accidents resulting from an issue with the technical aspects of the building. Report on any tenant related issue or any issue that could or will involve the HSE or EHO.Review and assist the with Occupier License Applications. Assisting the Savills Central Team in ensuring review and comment on drawings, specification and reports submitted by the Occupiers and advise the Savills Central Team