Environments Manager - Cumberland Building Society : Job Details

This includes all non-production (development, testing, preproduction, DR etc) and production environments.

The role ensures that these environments are stable, secure, and meet the needs of various stakeholders. You’ll oversee the configuration, deployment, monitoring, and maintenance of systems while ensuring compliance with security and operational standards.

Initially, you’ll lead the setup, and oversee the continued delivery, of an environments management capability within our large-scale transformation programme. You’ll play a pivotal part in establishing and implementing the environments management process from the ground up, ensuring seamless coordination across internal teams as well as with 3rd party Technology and Delivery partners.

Over time, following the implementation of our transformation programme, you’ll be responsible for the management of Environments within our IT Estate, overseeing all activity across the BAU IT Service and Change portfolios.

The Benefits

• Salary - up to £75,340 p.a. - depending on skills and experience.
• Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development Opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development.
• Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role.
• Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

Oversee the management of multiple IT environments (development, testing, staging, and production), ensuring their availability and performance.

This includes responsibilities such as:

• Deployment and Release Management
• Security and Compliance
• Monitoring and Performance Optimisation
• Automation and Tools Management
• Collaboration and Stakeholder Management
• Innovation and Continuous Improvement

About you

Experience, knowledge and qualifications:

• Proven experience in managing complex IT environments, including development, staging, and production systems.
• Proven experience of overseeing the management of an IT Estate as part of a large-scale IT transformation programme.
• Strong understanding of IT infrastructure, cloud environments (Azure), virtualisation, and containerisation technologies (e.g., Docker, Kubernetes).
• Knowledge of IT security best practices and experience with compliance frameworks (e.g., GDPR, PCI DSS, ISO 27001).
• Strong problem-solving skills and ability to troubleshoot issues in real-time.
• Proficiency in DevOps practices, including CI/CD pipeline implementation and management.
• Familiarity with ITIL principles and practices, particularly around incident, problem, and change management.
• Strong communication skills with the ability to interact with both technical and non-technical stakeholders.
• Be able to demonstrate evidence of delivering successful target operating model improvements.
• Adept at using relevant software tools and platforms for asset management, knowledge base management, project management, and more.

Skills, abilities, and behaviours:

• Highly organised, with strong attention to detail and the ability to manage multiple environments and projects simultaneously.
• A proactive mindset, always seeking to improve system performance and prevent potential issues.
• Strong collaboration and interpersonal skills, with the ability to work well within cross-functional teams.
• Ability to handle high-pressure situations and make decisions quickly when critical issues arise.