EPOS Trainer - Interquest : Job Details

EPOS Trainer (6-Month Contract)

We are seeking an experienced EPOS (Electronic Point of Sale) Trainer to join our team on an initial 6-month contract. The ideal candidate will have a strong retail background and experience in training staff on EPOS systems. This role combines technical knowledge with the ability to effectively train and support retail staff.

Key Responsibilities

• Design and deliver comprehensive EPOS training programs for retail staff at all levels
• Create training materials, user guides, and documentation for EPOS systems
• Conduct both group and one-on-one training sessions
• Provide floor support during new system implementations
• Troubleshoot basic EPOS issues and escalate complex problems appropriately
• Monitor and evaluate training effectiveness
• Maintain training records and produce progress reports
• Travel to different store locations as required

Required Qualifications

• Minimum 2 years of retail experience with extensive EPOS system usage
• Proven experience in delivering training or coaching in a retail environment
• Strong understanding of retail operations and procedures
• Excellent communication and presentation skills
• Patient and adaptable teaching style
• Ability to explain technical concepts to non-technical users

Preferred Qualifications

• Previous experience as an EPOS trainer or system champion
• Training qualification (PTLLS, CTTLS, or equivalent)
• Experience with multiple EPOS systems

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.