Estate Agency Senior Property Administrator Lettings - Diamond Search Recruitment Ltd : Job Details

Senior Property Administrator (Lettings) Basic Salary: £25,100Work Pattern: Monday to Friday, 9:00 am – 5:30 pm (with 2 shorter days ending at 5:00 pm) and the option to work from home 1 day per weekAdditional Benefits:

• Holiday Commission
• 33 days of paid holiday, including your birthday off
• Pension & Life Insurance
• Company rewards, incentives, and a structured career path
• Employee Assistance Scheme
• Paid entrance to charity events

Why Work With Us?

• Competitive Salary and excellent benefits, including pension and life insurance.
• Generous Time Off: 33 days of paid holiday and a day off for your birthday.
• Recognition and Rewards: We value our team with incentives, rewards, and a stellar 4.8/5 TrustPilot rating.
• Professional Growth: Ongoing development and mentorship from a supportive team passionate about helping you succeed.
• A Modern, Workplace: We embrace change, keep communication open through social media and WhatsApp, and listen to staff feedback (90%+ satisfaction in our surveys!).
• Community Focused: Be part of charity and community events, with encouragement and sponsorship to give back.

Your Role You’ll be the first point of contact, delivering personal, professional property maintenance advice to ensure our landlords and tenants receive exceptional service. Key responsibilities include:

• Managing property issues efficiently and ensuring compliance with our procedures.
• Overseeing the key register and contractor database.
• Building strong relationships with landlords, tenants, and our lettings offices to coordinate tenancy work.
• Quickly resolving or escalating issues to maintain excellent service standards.
• Training and mentoring team members to foster growth.

About You We’re looking for someone with:

• Proven experience in lettings or property management.
• Outstanding communication and relationship-building skills.
• Strong organizational abilities and the capacity to prioritize in a fast-paced environment.
• A tech-savvy mindset and a proactive, “can-do” attitude.
• Values that align with ours: courtesy, honesty, trust, and respect.

If you’re full of positivity, energy, and professionalism, and ready to thrive in a dynamic and supportive company, we’d love to hear from you!Ready to take the next step in your career? Apply now and be part of a company that values both its customers and colleagues.Diamond Search Recruitment are acting as a recruitment agency regarding this role.