Estate Agent Sales / Lettings Administrator - Nexus ERP : Job Details

Estate Agent Sales / Lettings Administrator - Cardiff - up to £27k (Office Based)

My client is a leading multi branch, independent Lettings and Estate Agency brand who have been established in the area for over 20 years. Due to continued growth they are looking for a Sales / Lettings Administrator to join their team in Cardiff. They are looking for somebody hardworking, enthusiastic and confident, organised, has a high level of attention to detail and with a strong customer service focus. Experience in the property sector or a similar administration role would be advantageous but not essential, providing that you are willing to learn and develop your skills and knowledge

Main Duties for the Sales / Lettings Administrator Role:

• Dealing with all routine and urgent maintenance
• Provide administration support to the Residential Sales and Lettings Departments utilising the software and portals.
• To include preparing property details
• Provide support in sales progressions; speaking to all relevant parties to ensure exchange and completion deadlines are met.
• Renewal of gas safeties, EICR’S and EPCs in a timely fashion to ensure we remain compliant
• Drawing up Standard Occupation Contracts for all new lets and tenancy renewals
• Registering applicants correctly on the system - both sales and lettings - and matching them to properties
• Booking in valuations and viewings
• To confirm and propose a new tenancy on the computer and follow all the necessary procedures
• To process application forms and add to the tenant referencing portal
• Call outs on new properties and applicant cleansing/reviews
• Diary management
• Key management
• Make up move in packs for new move ins
• Check windows cards regularly to ensure they are rotating with our stock
• Monitor works orders and close down those no longer active
• Routine admin tasks - making up files, franking, shredding etc
• Any other tasks reasonably required of you by your Line Manager
• Provide support in sales progressions; speaking to all relevant parties to ensure exchange and completion deadlines are met.

Essential Skills Required:

• Administration experience
• Excellent communication skills
• Strong IT knowledge
• Able to work in a fast paced environment

Working hours - Monday to Friday 9am - 5.30pm with an hour for lunch. Alternate Saturdays 9am - 5pm with a day off in lieu

The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.