European OTC Transformation Manager - RD Financial Recruitment : Job Details

European O2C Transformation Owner - Bracknell (hybrid working) - 6-month Contract(inside IR35) - £500-550pd

Experienced O2C Process Owner within a large multinational business? Experienced working with Shared Service Centre operations and BPOs? Have you delivered optimised and standardised O2C process transformations?

Role Overview:

This is an exciting opportunity to take charge of Order-to-Cash (O2C) processes across Europe. The role involves overseeing day-to-day operations while driving process standardisation and optimisation. You will work with both internal teams and outsourced service providers, playing a pivotal role in process transformation and ensuring strategic alignment with business goals.

Key Responsibilities:

• Operations Management: Lead the O2C team in delivering high-quality processes within set deadlines. Collaborate with outsourced providers to transition to efficient operations. Develop and monitor Key Performance Indicators (KPIs) to drive performance improvements.
• Process Ownership: Oversee the end-to-end O2C process across Europe, implementing consistent and efficient practices. Ensure adoption of the latest technologies and align processes with business objectives.
• Data Quality & Reporting: Develop quality controls and implement key reports to support business needs, ensuring data integrity.
• Training & Knowledge Sharing: Provide ongoing training and resources for stakeholders, developing comprehensive training materials.
• Strategic Projects: Act as a process expert, offering insights to support business and project developments.
• Governance & Compliance: Ensure all governance, SOX, and internal audit requirements are met through enhanced process controls.
• Relationship & Change Management: Build strong relationships with key stakeholders, managing the impact of business changes on O2C processes and driving improvements.

About You:

The ideal candidate will have extensive experience as an O2C Process Owner in a large multinational organization, strong leadership skills, and a consultative approach. You are a problem-solver, able to influence senior management and stakeholders, and thrive in a fast-paced, dynamic environment. Experience in managing Shared Services operations is essential, along with the ability to implement change and foster a culture of continuous improvement.

This role offers the chance to shape the future of finance operations in a leading organisation, offering both strategic impact and operational oversight.