European Road Freight Coordinator - Barclay Meade : Job Details

This permanent role is integral to ensuring the seamless and profitable transportation of goods throughout Europe.

• Managing the export/import processes for road freight shipments
• Planning and coordinating transport routes and daily schedules for the European fleet, ensuring cost efficiency and profitability
• Arranging customer collections, packing services, and deliveries
• Collaborating with customers and office staff to plan routes, schedule delivery times, and coordinate drivers and vehicles
• Coordinating with customs for clearance and managing customs entry exceptions
• Overseeing EU airfreight (e.g., DHL) and EU road courier shipments
• Addressing and resolving client/supplier issues and complaints

• Coordinating all aspects of shipping fine art and antiques, including:
  • Assessing client needs and liaising with overseas agents, private collectors, galleries, auction houses, artists, and transport companies
  • Guiding clients through the shipping process
  • Quoting and coordinating both domestic and international shipments
  • Arranging customer collections and specialist packing services
  • Preparing and processing all necessary documentation
  • Handling paperwork, including customs clearance and advising customers on required payments
  • Ensuring timely invoice production
  • Preparing operational reports and maintaining comprehensive records
  • Conducting cost analysis and reporting on jobs and European truck runs
• Communicating with the sales and operations team throughout the day
• Providing administrative assistance to the sales team as needed
• Offering support across the business when required
• Attending regular team meetings

• Proven track record and knowledge of domestic and European transport operations and planning
• Good knowledge of current EU transport legislation
• Strong geographical knowledge
• In-depth understanding of current EU customs procedures and paperwork requirements
• Experience dealing with high-end clients and goods
• Proficiency in MS Word, Excel, and Outlook
• Attention to detail and accuracy
• Excellent written and verbal communication skills
• Discreet and trustworthy with strong interpersonal skills
• Flexible approach to work and able to manage priorities
• Ability to work on own initiative
• Commercially focused, considering end-to-end costs