Exams Administrator - Gordon Yates Limited : Job Details

Exams Administrator We are currently recruiting for a Exams Administrator to start Immediately on Temp -Perm Basis - Salary £30-33k £17-19 an hour - Location Euston - Hybrid WHO WILL YOU BE WORKING FOR?Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING?To assist with the preparation, recording, cataloguing and storage of  examination materials and correspondence for both instant retrieval and archival purposes.To contribute to the live delivery of clinical examinations throughout the year undertaking duties as assigned by the Examination Managers. These duties may occasionally involve some out of hours working, for which overtime is payable.To help with planning and preparation of cases and associated paperwork for the pilot event and meetings for the Case Management group at the Mandatory Training Event

• To act as the principal conduit for all routine enquiries, requests and complaints from examination candidates and other stakeholders by email, telephone, and post, ensuring that the advice and information they receive is appropriate, accurate, consistent, timely and in accordance with the Examination Regulations and other associated policies.
• To provide comprehensive administrative assistance to support the processes associated with the delivery of the examination. This will involve receiving and distributing all incoming post and general email communications, compiling, maintaining, and filing accessible records in electronic and paper formats, maintaining supplies of stationery and other materials as required, and liaising as necessary with suppliers of goods and services.
• To keep accurate records of withdrawn applications and requests for changes to appointments etc, liaising with managers and editing data in the College’s databases as necessary.
• To ensure that all examination fees are paid, recorded, and processed. This will also involve processing both online and credit card payments and editing data in the College’s databases as necessary.
• To maintain comprehensive records of all examination candidates with disabilities and special needs, advising them as necessary about procedures, appropriate adjustments to the Examination Regulations, and any other assistance that may be available to them.  

ABOUT YOU

• Educated to A-level or an equivalent

Experience 

• We are looking for someone with excellent customer service skills, a meticulous eye for detail, and proven administrative experience preferably in examinations, events management or an equivalent field.

Knowledge / Skills / Attributes

• Ability to communicate effectively, excellent written and oral communication skills
• Experience using MS Sharepoint and Teams Site
• Good IT skills, inclusive of Microsoft Outlook, Word, Powerpoint and Excel