Experienced Female Complex Care Worker - flexibility required - Acuity Care Group Limited : Job Details

Job Introduction

Female Complex Care Worker - Flexibility required

Pay rate: £14.00 - £16.00 phShift Pattern: Flexible for both days and nights. (Flexibility essential)

Unfortunately, we cannot provide VISA sponsorshipand we do not hire on a relocation basis, you must currently be based in/around the Doncaster area and able to commute. 

We are seeking a compassionate and experienced female Complex Care Worker to provide high-quality, personalized support to our clients in Doncaster with complex medical needs. This role is female-only due to the personal care requirements of the client and is essential for ensuring her safety, comfort, and overall well-being. This role will be working across different packages of care in the Doncaster Area – relevant training will be provided.

If you are resilient, reliable, empathetic and looking for a role that truly makes a difference to someone else’s life then we want to hear from you. 

Key Responsibilities

Support Workers cover all manners of support for others – from companionship and days out, to personal care and housekeeping. 

• Airway Management & Tracheostomy Care: Assist with maintaining a safe airway, including tracheostomy care and management, ensuring proper ventilation and comfort. Support the client in performing tracheal suction when required.

• PEG Care (Percutaneous Endoscopic Gastrostomy): Administer nutrition, hydration, and medications via PEG tube. Ensure correct care of the site and monitor intake for optimal health and well-being.

• Vital Sign Monitoring: Regularly check and document vital signs, including blood pressure, temperature, oxygen saturation, and overall health status, to detect and respond to any concerns promptly.

• Moving and Handling: Support the client with safe moving and handling techniques, helping maintain her mobility and independence as much as possible.

• Physiotherapy Support: Assist with passive movements and stretches as part of a physiotherapy regimen to help prevent contractures and support physical health.

• Medication Management: Administer prescribed medications, including nebulised treatments, and manage access to the client’s porta-Cath for any required treatments or interventions.

• Personal Care: Provide sensitive and respectful assistance with personal care, including hygiene, grooming, dressing, and toileting, while ensuring the client’s dignity is maintained at all times.

• Social and Activity Support: Enable the client to engage in chosen activities both at home and in the community, fostering a fulfilling and enjoyable lifestyle.

• Appointment Support: Accompany the client to medical and personal appointments, ensuring she has the support needed to feel comfortable and at ease.

• Emotional & Psychological Support: Offer empathetic and sensitive emotional support, responding to the client’s psychological needs with compassion and understanding.

Skills, Knowledge and Expertise

Requirements:

• Female applicants only (this is an occupational requirement as per the Equality Act 2010 due to the personal care involved).
• Experience in complex care, particularly with tracheostomy and PEG management.
• Ability to perform tracheal suction and airway management.
• Knowledge of medication administration, including nebulised treatments and porta-Cath access.
• Strong moving and handling skills with the ability to promote independence.
• Understanding of physiotherapy techniques, especially passive movements and stretches.
• Compassionate, patient, and adaptable approach, especially in providing emotional support.
• Excellent communication skills and attention to detail.
• Flexibility to accompany the client to activities and appointments.
• A calm, professional manner, with the ability to respond to changing health needs.

Benefits

• Access to Westfield Rewards – an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appts and to an EAP (employee assistance programme).money back for optical and dentistry
• Access to blue light discount scheme
• Attractive holiday entitlement
• Opportunity to obtain NVQ’s in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• Pension enrolment
• A great Refer a Friend scheme – receive up to £500 through our rewards scheme when you refer a friend or family member.

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About Bespoke Health and Social Care

We are a leading healthcare provider in the UK, and a CQC Registered business, founded in 2006, with more than 800 employees who are part of the Bespoke Family. The business is at an exciting stage in its journey and growing quickly.  We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are individual-centred and our clients' needs are at the heart of everything we do.  Our teams are passionate about working in close partnership with our clients, to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences. Our areas of expertise include: Learning Disabilities & Autism, Spinal Injuries, Physical Disabilities, Brain Injuries, Mental Health Conditions and Children's Services.We offer great opportunities for our support workers to join a dedicated client care team, in a supportive and friendly environment, with lots of scope for development and progression.