Export 4 days on 4 days off Operator - Contract - Freightserve : Job Details

Freightserve recruitment are looking for a Export Operator for a major Freight Forwarder based in the Heathrow area.

Job Purpose:

To complete exports from start to finish working in the operations team

Key responsibilities:

• Arrange shipments as per customer instructions following customer SOP/Quotation
• Open job files as per customers and arrange collections
• Book all shipments will the airline
• Handle tie ups by ensuring secure cargo and handover to transport.
• Complete the MAWB’s - IATA, B2B & CONSOLIDATIONS
• Pre alert the customer and network
• Complete customs entries in accordance to compliance of HMRC
• Liase with airlines and handling agents
• Complete customs only for customers within KPI
• Manage multiple shared mailboxes
• Resolve queries in a timely manner to ensure shipment uplift
• To be able to follow customer SOP’s
• Support other areas of the operation when needed
• Air Import customs knowledge advantageous
• Operational Finance (Costing and Invoicing)
• Flexible and Adaptive approach
• Customer Focused at all times

Minimum Requirements:-

• Min 3 years freight forwarding experience
• In depth knowledge of air industry and customer requirements
• Export documentation start to finish
• Good customs knowledge
• Mailbox management
• Good organisation and ability to prioritise with team and meet deadlines
• Excellent customer service skills
• Works well under pressure

Working hours are; 4 days on 4 days off - 0800 - 2000

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.