Express/Time Critical Clerk - First Choice Staff : Job Details

Our client is looking for an Express/Time Critical Clerk to join their team.

Purpose:

· Co-ordination of Multi-Modal Express and Time Critical Logistics by Air and Road mainly Imports but also Exports.· Responsible for invoicing & profitability· Responsible for Customs Compliance· Processing of HMRC queries through to resolution and closure, minimising duty/tax liability

Key Tasks/Responsibilities:

· Day to Day responsibility for customer service delivery to Express Clients· Management of operational email Inbox, and procedural work flows of consignments· Follow up and resolve all operational issues / customer service concerns raised by the customer· Responsible for Sales Invoicing on a timely basis and job costing accuracy· Processing of import/export documents and creation/submission of Customs Entry Declarations (CDS)· Keep up to date with Market trends, products, services and news.· Establish and Maintain Internal and External Relationships.· Fully Document attributed client’s business processes and requirements.· Ensure all HMRC Export and Import entry regulations are met, through self-auditing · Ensuring accuracy of Export and Import entry declarations through self-auditing

Core Capabilities:

· Excellent communication and organisational skills.· Excellent AOG/NFO & Express Knowledge· A mature and professional manner.· HMRC Customs Procedural knowledge Including Entry submission Exp/Imp· Confidence with a computer including excel, CRM database and BoxTop.· Enjoy working with customers and building relationships. Must be able to work well within a target driven environment.

The hours are 11am to 7.30pm Monday to Friday but flexibility is required. Even helping to cover nights if required occasionally

Salary up to £38K depending on experience.

* We are only able to accept applications from candidates with previous experience for this role.If you do not hear from us your application has been unsuccessful.