Facilities and Operations Manager - Northpoint : Job Details

Northpoint is a leading regional provider of mental health services for children, young people, and adults. Our vision is a world that supports good mental health for all, and we are committed to delivering effective support and improving the mental health system in Yorkshire and surrounding areas.

We’re looking for a skilled and proactive Facilities and Operations Manager to oversee the day-to-day operations of our busy reception, office spaces, and meeting venues at our Leeds office. In this role, you’ll lead a team of reception and administrative staff, ensuring a welcoming and efficient environment for visitors, clients, and colleagues. You’ll also manage building maintenance, health and safety compliance, and develop strategies to promote and maximise bookings of our meeting and therapeutic spaces.This role is suited for individuals with experience as an #OfficeOperationsManager, #FacilitiesAndOfficeManager, #ReceptionAndFacilitiesManager, #WorkplaceAndFacilitiesManager, #BusinessCentreManager, #OfficeAndVenueManager, #ClientServicesAndFacilitiesManager, #BuildingAndOperationsManager, #WorkspaceManager, #VenueAndOperationsManager, #FrontOfHouseAndFacilitiesManager, #CorporateServicesManager, #OfficeAndEventsManager, #OfficeServicesAndFacilitiesManager, or #HubManager.

Key Responsibilities

• Lead, motivate, and manage a reception team, fostering a culture of professionalism and collaboration.
• Ensure smooth day-to-day operations, maintaining high standards of customer service.
• Oversee facilities management, including maintenance, cleaning schedules, and health and safety compliance.
• Drive sales and marketing of meeting spaces, securing revenue growth through external bookings.
• Collaborate with internal teams to align facilities and operations with Northpoint’s vision.

About YouYou’ll bring:

• Experience in sales or marketing, ideally in venue or meeting space promotion.
• Proven experience managing a team, with excellent leadership and motivational skills.
• Strong organisational and prioritisation skills, with the ability to work under pressure.
• Knowledge of health and safety regulations and experience in facilities management.
• A commitment to inclusivity, equality, and Northpoint’s values.

Why Join Us?

At Northpoint you'll play a vital role in delivering a professional experience for visitors and clients while contributing to our mission of supporting mental health for all.If you have the skills, knowledge and experience we are looking for, and are passionate about making a difference, please click 'Apply’ to be considered for this new post. We would love to hear from you!

Closing date: 16th February 2025

Join us and be part of a team dedicated to transforming mental health services