Facilities Assistant - HW Fisher Ltd : Job Details

HW Fisher LLP is a top 30 UK chartered accountancy firm. We are a commercially astute organisation with a personal, partner-led service aimed at entrepreneurial small and medium enterprises (SMEs), large corporates, Not for Profit organisations and high-net worth individuals. Our clients come from many different backgrounds and are active in all branches of commerce and industry. Our reputation is grounded in quality, delivering premium advisory services efficiently and cost-effectively.Founded in 1933, the practice comprises 28 partners and approximately 300 staff supplying a range of services spanning audit, corporate taxation, private client services, VAT and forensic accounting, together with a range of sector groups offering specialist industry knowledge.

The Facilities Department comprises of a Facilities Manager, Assistant Manager and a Facilities Assistant, overseen by our Office Manager, and is part of our wider Office Services Department. The team is responsible for the overall maintenance of our buildings as well as general day-to-day duties to support the organisation.

The Role:

We are looking for a Facilities Assistant to join our team in an office-based role. The position will have working hours of 9.30 to 4pm, Monday to Friday, with half an hour lunch break (30 hours per week), though overtime may be needed for projects and/or staff absences (which will be paid under our overtime policy).

Duties & Responsibilities:

The duties of the role are varied in nature, and will include:

• Providing first-line building maintenance support.
• Carrying out ad-hoc maintenance and cleaning when required, and reporting defects where necessary.
• Looking after all deliveries and putting them in their correct place of storage in a timely manner.
• Assisting post room staff in the collection and distribution of post and courier items.
• Emptying confidential waste bins as required.
• Monitoring and re-stocking the cleaners’ supplies as required.
• Setting up meeting rooms and monitoring them on a regular basis during the day, including clearing away crockery, restocking drink supplies and ensuring rooms are kept tidy at all times.
• Conducting regular walkthroughs of the office during the day to ensure general office tidiness and the removal of waste items.
• Monitoring and re-stocking the vending machines, coffee machines and drinking water dispensers.
• Monitoring and performing checks as per an established checklist and reporting faults to the Facilities Manager.
• Undertaking new starter health and safety tours.
• Assisting with internal re-locations and removal of furniture.
• Assisting with departmental administration.
• Remaining available and on call throughout the day to carry out other ad hoc tasks as required by the Facilities Manager.
• Other ad hoc duties in line with the role.

The ideal candidate should be enthusiastic and reliable and be willing to work in a team. Previous experience in assisting with facilities services is not essential but would be ideal. They should also possess the following qualities:

• The ability to work under their own initiative with a flexible and proactive approach to work (but also as part of a larger team)
• Be reliable and conscientious - they should have a strong work ethic
• Show pride in their work and a willingness to assist others
• Be confident and professional
• Demonstrate strong communication skills
• Be IT literate, especially with Microsoft Word
• Be able to cope with occasional heavy lifting/be manually dexterous
• Have experience dealing with minor repairs

The successful candidate should also be available to occasionally work out of hours and at weekends; as stated, overtime will be paid where necessary.

It would be useful if the successful candidate was fire safety and/or first aid trained though this is not essential. Additionally, candidates applying for the role should highlight any specialist skills they may have or training they have received that may be beneficial for the role.

• Salary: £24,000 (for 30 hours a week)
• Group Life Cover
• 22 days holiday on commencement
• Buying and Selling Holiday Scheme
• PHI (Permanent Health Insurance)
• Contributory Private Health Scheme
• Non-Contributory Health Cash Plan
• Season Ticket Loan (after qualifying period)
• Discounted Gym Membership
• Discounted Tastecard
• Perkbox Membership
• Pension Scheme
• Cycle voucher scheme