Facilities Manager - MCR Property Group : Job Details

We are currently seeking a dedicated and experienced Facilities Manager to oversee and lead our facilities operations in High Wycombe and travelling across 2 further sites in Aylesbury and Luton. The ideal candidate will have a strong background in hospitality, excellent organizational skills, and the ability to manage and motivate a team to maintain the highest standards of cleanliness and guest satisfaction.

Responsibilities:

• Team Leadership:
• Recruit, train, and supervise a team of housekeeping staff.
• Foster a positive and collaborative team culture, promoting high levels of motivation and performance.
• Schedule and organize staff assignments to ensure efficient and thorough cleaning services.
• Quality Assurance:
• Establish and enforce cleaning standards to meet or exceed guest expectations.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and adherence to established standards.
• Address and rectify any deficiencies promptly.
• Inventory Management:
• Maintain accurate records of cleaning supplies and equipment.
• Monitor inventory levels and reorder supplies as necessary.
• Implement cost-effective practices to maximize efficiency.
• Guest Satisfaction:
• Collaborate with other departments to address guest concerns and ensure a positive overall guest experience.
• Implement and maintain a guest feedback system, utilizing feedback to improve service quality.
• Training and Development:
• Provide ongoing training to housekeeping staff on proper cleaning techniques, safety protocols, and customer service.
• Identify opportunities for professional development and career growth within the team.
• Budget Management:
• Assist in the preparation of the housekeeping budget.
• Monitor and control departmental expenses to meet financial targets.

Qualifications:

• Proven experience as a Facilities Manager.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of cleaning chemicals, equipment, and techniques.
• Familiarity with health and safety regulations.
• Proficient in Microsoft Office.

Attributes:

• Detail-oriented with a commitment to maintaining high standards.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Strong problem-solving skills and a proactive approach to addressing challenges.