Facilities & Operations Manager - Hays Specialist Recruitment Limited : Job Details

Your new companyAn excellent Operations & Facilities job, working for one of the largest shopping centre businesses in the world. Operating globally, with multiple sites, you'll be involved in a new project in the heart of Brighton. In this role, you'll be a key point of contact across all parts of the business, working to improve customer experience and ensure the smooth running of back office functions.Your new roleAs a senior leader, you will collaborate with Head Office, Store Management and Facilities Management teams to maintain and operate the property at a high level. Your responsibilities will include:

• Partnering with the Facility Management team to ensure excellent Facilities Management service, positively impacting customer experience.
• Working with the Store Manager on budget management (c.£3m CAPEX).
• Leading and managing various projects with the Head Office, Consultants, and Supply Partners to secure the best commercial and operational support, improving the financial performance of the store.
• Overseeing and facilitating tenant coordination, liaising with FM service and the Partner Relationship Manager.
• Updating all requirements for the Facilities Management organisation annually.
• Acting as the interface between the Store Management Team and Facilities Management Service for event installations or any activities requiring a technical component.
• Driving continuous performance improvement in sustainability areas, including energy, emissions, water management, waste management, and implementation of company and local sustainability initiatives, in cooperation with Community Engagement.
• Supporting the Safety & Security Lead on risk management where applicable.

What you'll need to succeedYou'll have significant previous experience in facilities management and operations. This can be within any sector (retail experience not essential). You'll have strong business partnering/leadership skills and have the ability to influence stakeholders. In this role, you'll need to be highly organised and able to cope under pressure. Strong written and verbal communication is a must, and you'll be able to demonstrate a strong understanding of the commercial sector. Previous experience of budgeting is preferred, in particular any knowledge of capital expenditure. What you'll get in return

You'll receive an annual salary of £70-80k, working 39 hours/week (predominantly Mon to Friday, with occasional weekend cover). You'll receive training on company processes and the opportunity to progress internally over time. This is a collaborative and supportive work environment, offering the opportunity for someone to grow within an international setting.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk