Facilities Supervisor - Front of House Recruitment : Job Details

Facilities Manager (Also covering Reception on occasions)London£45,000

Facilities Manager vacancy in London - We are seeking a highly organised and experienced Facilities Supervisor, or building manager Manager to oversee the operations of a multi-use facility in central London. Although the role also encompasses some front facing parts, this is a Facilities Manager vacancy. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of the premises, including overseeing support services, managing the front-facing reception team, working alongside the maintenance team, overseeing multiple external contractors, and acting as the first point of contact for tenants and event clients in the building.

Main Duties and Responsibilities

Building Management:

• Oversee day-to-day operations of all building services.

• Develop and implement facilities management policies and procedures to ensure effective operation of the premises.

• Contribute to the maintenance and repair of building systems in collaboration with the maintenance team.

• Coordinate with external contractors for specific maintenance services such as cleaning, catering, and laundry.

• Conduct regular inspections and risk assessments to identify maintenance needs and safety hazards.

• Maintain an inventory of supplies and place orders as necessary.

• Manage budgets and resources efficiently while maintaining high service standards.

• Resolve queries independently, providing advice and recommending alternative actions when necessary.

• Stay updated with industry trends and best practices.

Health & Safety:

• Ensure compliance with health and safety regulations and industry standards.

• Maintain full compliance in reporting and record-keeping.

• Ensure regular maintenance activities, such as water hygiene checks, are completed and centrally recorded.

• Oversee fire safety checks, including alarm testing, servicing, and fire drills.

• Act as a qualified First Aider for the premises.

Event and Commercial Activity:

• Coordinate event arrangements for both internal and external bookings.

• Manage space planning and allocation, including venue layout, furniture procurement, and supplies.

• Assist with function room setups, ensuring all areas are prepared according to event requirements, including AV system operations.

• Collaborate with the finance team on pricing and billing.

Staff Management:

• Manage the team rota, adapting to business needs and seasonal variations.

• Supervise the facilities staff and maintain relationships with catering providers.

• Oversee contracts with third-party suppliers and housekeeping.

• Onboard and train new staff as needed.

• Conduct regular performance reviews and appraisals.