Facilities Technician - The City Of Liverpool College : Job Details

The role is responsible for the security, safety and general appearance of the College buildings and grounds, together with minor works maintenance and repairs, ensuring the delivery of a high-quality customer focused service as standard. Working as part of a team across all college sites, the facilities technician will ensure all staff, students and visitors along with College buildings, valuables, resources and assets are safe and secure. They will encourage and engage in an ethos of shared responsibility and respect, to enable the safeguarding and wellbeing of any user of the College. Where safe to do so the facilities technician will proactively intervene to mitigate and eliminate situations where safety and security may be compromised. 

This is a flexible role providing support cross college across all premises occupied by the course or its subsidiaries.  There is no fixed workplace attached to this role which also includes responsibility for the security of College premises and contents during and outside normal College opening times. The role-holder will be observant making regular visits to all parts of the premises for security purposes and challenge assertively, but not aggressively any apparent unauthorised persons or intruders on College premises. 

Responsible to: Facilities Supervisor

• Experience of working in a security, maintenance and/or caretaking role
• Completed formal security training or willingness to complete
• Understanding of safe working practices in line with Health and Safety Legislation
• Experience of alarm systems, CCTV and radios
• Ability to undertake minor repairs and first fix maintenance
• A basic understanding of heating and ventilation systems and controls
• Experience of working in a customer-oriented environment
•  Experience and knowledge of customer care procedures
• Good communication skills, verbal and written
•  Minimum of Level 2 literacy and numeracy or willingness to complete
• Flexibility to work across all college premises and work a shift pattern as directed
• Ability to work both as part of a team and on own initiative.
• Good inter-personal skills with the ability to answer enquiries and deal with all customers in a friendly and efficient manner 
• Ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity.  
•  Ability to set high standards for students, colleagues and for themselves
• Positive personality – self-motivated
• Willingness to assist and interact with internal and external stakeholders
• Ability to be flexible and adapt workload/priorities to meet the demand of the unit  
• Ability to perform a variety of functions within a team with a positive approach to change
• Clear personal commitment to meeting and surpassing customer expectations
• Understanding and an awareness of an educational environment
• First aid and/or Fire Marshall training certificate
• Commitment to keep up to date with new and emerging technologies and resources, and horizon scanning to identify potential opportunities to enhance the service.
• Be committed to their own personal development

• Generous annual leave - We offer the highest holiday entitlement in the City Region
• Competitive salary - Our salaries are the highest within FE in the City Region
• Access to our Employee Benefits Platform, offering hundreds of discounts and savings
• Wellbeing support - Access to a free, independent and confidential 24 hour counselling support, as well as general wellbeing and lifestyle support through our platform and app
• Pension Scheme - Excellent pension provision, with memberships of Local Government Scheme, Teachers Pension Scheme and Aviva, depending on the role.