Field Sales Executive
Location: Homebased Covering South West and Mid Wales
Type: Permanent, Full-time
Salary: £28,000 - £33,000 (Dependent on experience) + Bonus
At Calor, our mission is to keep our customers safe, warm, informed, and fully operational. We are seeking a dynamic and proactive Field Sales Executive to join our team and help drive our commercial and domestic sales efforts.
The Role
Your role will involve nurturing sales leads, primarily for Commercial clients and some Domestic customers, guiding them through to contract signing. This includes understanding customer needs, professionally presenting the Calor value proposition, addressing objections, and successfully closing the sale.
You will:
- Drive Sales Growth: Convert new business leads into contract wins by engaging with potential customers in the field.
- Enhance Customer Retention: Develop and present compelling propositions to retain existing customers, ensuring their satisfaction and loyalty.
- Understand Customer Needs: Use your knowledge of Calor’s products and services to clearly identify and meet customer needs, including technical solutions.
- Build Relationships: Cultivate a network of third-party influencers, such as specifiers and installer groups, to generate referrals and expand our customer base.
- Ensure Compliance: Make sure all installations meet industry LPG siting requirements, minimizing failed or aborted projects.
- Champion Customer Focus: Gather and act on customer feedback to continuously improve the sales journey and overall customer experience.
- Safety First: Take personal accountability for maintaining high safety standards, in line with Calor’s life-saving rules.
- Efficient Time Management: Prioritize your workload effectively to meet customer expectations while maintaining excellent administrative standards.
About You
We’re looking for someone who:
- Has proven experience in a professional field sales environment.
- Excels in selling technical solutions tailored to customer needs.
- Has experience using SAP and Salesforce or a similar CRM system.
- Is driven by results, with a strong record of meeting sales targets in B2C and/or B2B environments.
- Can build and maintain strong relationships with a variety of stakeholders
- Possesses excellent verbal and written communication skills.
- Demonstrates strong negotiation abilities and understands the financial impact of pricing on customer profitability.
- Has solid commercial acumen, with the ability to grasp financial models and factors affecting customer lifetime value.
- Is self-motivated with a proactive approach to improving the customer experience.
- Is proficient in Microsoft Office.
Requirements
- Eligibility to live and work in the UK
- A full, valid UK driving licence
- Medically fit to drive
Why Join Us?
- 25 days of annual leave plus Bank Holidays, with the option to purchase additional leave
- Private medical insurance (single cover)
- Company pension scheme with generous contributions
- Company car provided
- Discounts, cashback, and offers from major retailers