Field Service Engineer - Reed : Job Details

IT Field Engineer – Permanent - £25,000 per annum

REED Technology Belfast are delighted to partner with a fantastic IT Managed Service Provider seeking a field engineer to join their team on a permanent basis

The engineer will be expected to attend customer sites to complete Installation and Maintenance work on the Northern Ireland PC’s ,Printers ,scanners, EPOS, Comms  and network equipment. They may also be required to work On-site locations. The Engineer will also be responsible for managing through stock rotation of faulty spares and organising returns.

The person we are seeking must be a highly motivated self starter with a desire to achieve. He or she will be of professional appearance and possess very good interpersonal skills with a strong customer focus.  The person must be flexible as our business is customer driven and we have to be able to react quickly when called

Required Skills

• Strong Technical Aptitude
• Excellent Diagnostic Skills
• PC hardware and software
• Must have experience installing Maintenance kits, fuser units.
• EPOS Installation knowledge
• Installation and maintenance of hardware and software
• Monitoring and reporting on the progress of service request activities, using appropriate quality assurance processes to ensure that support is carried out in accordance with agreed standards, methods and procedure’s provided to all users.
• Sharing information and best practice amongst your teams

Technical Skills

• Experience with Windows operating systems
• VPN Setup.
•  Experience with laptop and PC assembly, installation of printers and network hardware, and configuration of telephones and other IT equipment.
• Information Security awareness
• Comms, network experience

Education

• Technical Certificate /Diploma or equivalent experience
• MCITP (Desirable)

This is an excellent opportunity within a fantastic, growing organisation and if you feel you meet all of the above criteria then we want to hear from you ASAP.

To apply please contact Niall Lennon on or via for an initial and confidential discussion.