Field Service Engineer - Pro-Found Recruitment Solutions : Job Details

Field Service Engineer required for a World leading supplier of Filling, Sealing and Packing solutions for the food industry and who now have the opportunity for a Field Service Engineer to join an established team.

This is a Professional Technical position and you will be responsible for providing expert advice, maintenance and support to customers across the whole range of our products. This role is field based and will incorporate travel within the UK and abroad for up to 3 weeks at a time. Working of overtime will be subject to requirements of installations.

Responsible to the Service Manager, the successful candidate will have strong levels of experience within Mechanical and Electrical engineering and have undertaken Field Service or Maintenance activities. A background within the food manufacturing industry is preferred but not essential.

Field Service Engineer Benefits:

• Salary: 38 to 40k base plus OTE
• Working hours: 39 Hours a week, Monday - Friday between 08.00 - 16.30
• Location: Gainsborough - role is field based but you need to be a 45 minute commute from Gainsborough as you will be required to visit the HQ for training, meetings etc
• Company Vehicle
• Company Pension
• Contract: Permanent
• Laptop, tablet and phone
• 23 days holidays (plus bank holidays)

Field Service Engineer Responsibilities:

• Installation and commissioning of machinery on customer sites and training of relevant personnel on client's equipment.
• Ensure that all work is carried out in a safe manner and in accordance with Health & Safety and Method Statement documentation.
• Responding to customer requests for breakdown repair, maintenance, servicing and production assistance.
• Produce timely and detailed service reports
• Record and communicate all modifications carried out on site back to Service Manager to enable registration and action.
• Represent the Company in a professional manner and cultivate customer relationships to promote ongoing and prospective collaborations.
• Ensuring that service vehicles are kept clean, tidy and in good running condition.
• Be available via mobile phone when on the out of hours call out rota.

Field Service Engineer Skills and Experience:

• Technical degree or certification.
• Background in Engineering (Mechanical and Electrical) with knowledge of PLC's.
• Minimum 2 years proven field service or maintenance experience.
• Experience with automated packaging machinery and equipment.
• Ability to troubleshoot technical equipment with no supervision.
• Be flexible, efficient and able to adapt quickly to changing work schedules.
• Full UK driving licence with a good driving record.