Job description
Job OverviewWe are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. In this role, you will be responsible for providing high-quality technical support and service to our clients in the field. You will play a crucial role in ensuring the optimal performance of our products and systems, while also fostering strong relationships with customers. The ideal candidate will possess excellent problem-solving abilities and technical expertise, along with a commitment to delivering exceptional service.
Responsibilities
- Install, maintain, and repair equipment and systems at customer sites.
- Conduct regular inspections and preventative maintenance to ensure equipment reliability.
- Troubleshoot and diagnose technical issues, providing effective solutions in a timely manner.
- Provide training and support to customers on the proper use of equipment.
- Document service activities accurately and maintain detailed records of work performed.
- Collaborate with internal teams to resolve complex issues and improve service delivery.
- Ensure compliance with health and safety regulations while on-site.
- Maintain an organised inventory of tools and spare parts for efficient service operations.
Requirements
- A degree or equivalent qualification in Engineering or a related field is preferred.
- Proven experience as a Field Service Engineer or similar role, ideally within the relevant industry.
- Strong technical knowledge of mechanical, electrical, or electronic systems.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Effective communication skills, both verbal and written, to interact with clients professionally.
- A valid driving licence is essential for travel to various sites.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Willingness to travel frequently and work flexible hours as required.
We welcome applications from individuals who are eager to contribute their expertise in a challenging yet rewarding role.
Job Types: Full-time, Permanent
Pay: £35,000.00-£43,000.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person