Finance Assistant - Workwell People Solutions Ltd : Job Details

Job Purpose

To support our accounting team at our Garforth branch (Clever Accounts). This role is a mix of finance duties, we are looking for an all-rounder.

Key Responsibilities

Credit Control:

• Manage and monitor trade debtors to ensure timely collection of outstanding debts.
• Communicate with customers to resolve overdue accounts and negotiate payment plans, where appropriate.
• Prepare and distribute monthly statements to customers and reports to management.

Direct Debit Management:

• Set up and manage direct debit mandates for customer accounts.
• Ensure accurate processing of direct debit transactions.
• Handle any issues or disputes related to direct debit payments.
• Maintain records of direct debit agreements and ensure compliance with regulatory requirements.

Payment Reconciliation:

• Reconcile incoming payments with customer accounts and invoices.
• Investigate and resolve payment discrepancies and unidentified payments.
• Prepare daily, weekly, and monthly reconciliation reports.
• Collaborate with the finance team to ensure accurate recording of transactions.

Customer Relations:

• Build and maintain strong relationships with customers and internal stakeholders.
• Provide excellent customer service and respond promptly to inquiries.
• Address and resolve customer complaints and issues effectively.

Compliance and Reporting:

• Ensure compliance with company policies and financial regulations.
• Assist in the preparation of financial reports and audits.
• Maintain accurate and up-to-date records of all transactions and communications.

Qualifications and Skills

Education:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field desired but not essential.

Experience:

• Minimum of 3 years of experience in credit control, debtor control, or a related financial role.
• Experience with direct debit operations and payment reconciliation is highly desirable.

Technical Skills:

• Proficient in Microsoft Office Suite, particularly Excel.
• Experience with financial software, Xero

Core Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong organisational and time management skills.

Additional Requirements

• Ability to handle sensitive and confidential information.
• Strong understanding of accounting principles and financial regulations.
• Proactive approach to identifying and resolving issues.

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme
• Store discount
• Work from home after the 6-month probation period