Finance Transition Manager - PRO RECRUIT GLOBAL LIMITED : Job Details

Job Title: French Transition Manager

Location: Hybrid Lyon

Job Types: Permanent, Full-time/ Contract minimum- 6 months

The person?

We are seeking a highly skilled and motivated Transition Manager to join our dynamic team on the

customer side. As a Transition Manager, you will play a crucial role in overseeing and facilitating the

seamless transfer of services, processes, and responsibilities from one entity to another. Your

primary focus will be on ensuring a smooth transition for our customers, maintaining strong

communication channels, and managing the overall change process effectively.

Key Competencies??

 Project Planning and Coordination

o Develop and execute comprehensive transition plans in collaboration with internal

teams and external stakeholders.

o Coordinate all aspects of the transition, including timelines, resources, and

milestones.

o Anticipate potential challenges and proactively address them to ensure a successful

transition.

 Stakeholder Communication

o Serve as the main point of contact for customers throughout the transition process.

o Communicate effectively with internal and external stakeholders to manage

expectations and provide regular updates.

o Address concerns and queries from customers promptly and professionally.

 Risk Management

o Identify potential risks and develop mitigation strategies.

o Monitor and assess the impact of changes on customer operations, ensuring

minimal disruption.

o Implement contingency plans to address unforeseen challenges.

 Documentation and Reporting

o Maintain accurate and detailed documentation of the transition process.

o Generate regular reports for internal and external stakeholders, highlighting

progress and key performance indicators.

o Conduct post-transition reviews to gather feedback and identify areas for

improvement.

 Collaboration with Cross-functional Teams

o Work closely with various internal teams, including operations, IT, and project

management, to ensure a coordinated and cohesive transition.

o Provide input and insights to optimize processes and enhance the overall customer

experience.

 Quality Assurance

o Implement quality assurance measures to guarantee that the transition meets

predefined standards and customer expectations.

o Conduct audits and assessments to evaluate the effectiveness of the transition

process.

Qualifications

- Bachelor’s degree in business, project management, or a related field.

- Proven experience as a Transition Manager or in a similar role, preferably in a customer-facing

environment.

- Strong project management skills with a focus on planning, execution, and problem-solving.

- Excellent communication and interpersonal skills.

- Ability to build and maintain positive relationships with customers and internal teams.

- Familiarity with change management principles and methodologies.

- Detail-oriented with a commitment to quality and customer satisfaction.