Financial IT Assistant - pi financial ltd : Job Details

The Role: As a Financial IT Assistant, you will play an integral part in supporting the IT needs of our company. You’ll be responsible for a variety of tasks within a busy IT department, with the opportunity to develop your skills and gain qualifications.

Key Responsibilities:

• 1st Line Support: Act as the first point of contact for user queries, providing support for MS Office and general IT issues.
• General Admin: Assist with administrative duties, including maintaining records of user licenses and software subscriptions.
• User Account Management: Manage user accounts by creating and deleting system logins, ensuring smooth access to all company systems.
• Data Management: Assist with data cleansing and editing to ensure the accuracy and integrity of our databases.
• New Business Records: Upload and input daily new business records to our back-office system to ensure smooth processing.
• Customer Satisfaction Surveys: Use mail merge to produce and distribute monthly customer satisfaction surveys.

What We’re Looking For:

• Strong IT support skills with basic knowledge of MS Office.
• A proactive and solution-focused approach to problem-solving.
• Excellent attention to detail, particularly when managing data and records.
• Ability to communicate effectively with colleagues across the business.
• Organisational skills with the ability to manage multiple tasks simultaneously.
• Interest in learning and developing a career within IT and financial services.

What We Offer:

• Training and Development: We’ll provide you with training and support to help your career progression.
• Varied Role: A dynamic role with the opportunity to gain exposure to a wide range of IT tasks.
• Supportive Environment: Work in a supportive and collaborative team where you will be given the tools and resources to succeed.

To Apply: Please send your CV and a cover letter to email address provided