Job Location : London, UK
Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Careline Advisor to speak both Finnish and English.
As a Customer Careline Advisor you will be responsible for delivering excellent customer care and support to Nordic consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of client products, and will handle queries and consumer complaints about these products and their consumption. The role requires you to be a fluent Finnish speaker to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner. you will also be required to have strong English second language capabilities.
Skills required:
? Fluent Finnish speaker ? Ability to communicate effectively and empathically with a wide range of consumers and members of the public ? Excellent written and verbal skills in both Finnish and English ? Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions.? Customer care experience, preferably within the food industry sector ? strong interest in food and foods for special medical purposes? IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM Knowledge such as Salesforce will be a plus? Flexible to work shifts ? Self-motivated and a team player ? To have fun at work!
Salary:
£28,500 per annum
Hours:
Monday to Saturday 8am - 10pm (40 hours per week)
Company Benefits:
To be considered for this excellent opportunity, please apply now with your up to date C.V and we will be in touch in due course.1
Salary : 28500 - 28500
Apply Now!