Finnish speaking Customer Service Advisor - Language Matters : Job Details

Our client, a leading sustainable wellness retailer is currently expanding its customer service team! They are looking for a Finnish-speaking Customer Service Advisor to join their multilingual team on a fully remote basis, working Monday to Friday, 37.5 hours per week. In this role, you will be responsible for delivering outstanding customer service to their Finnish and English-speaking distributors.

Your responsibilities will include:

• Answering emails and telephone calls across the Finnish-speaking clients
• Providing first-class advice about new and existing products and promotions
• Maintaining a great relationship with customers and clients
• Occasionally travelling to attend conventions in assigned territories

About you:

It is essential for you to be a customer-oriented individual and to have superb communication skills, as well as excellent Finnish and English language skills. This is a thrilling opportunity to be part of a global company where you will have the chance to learn, develop and grow within the organisation, offering flexibility and generous benefits package (yearly bonus, 8% employer pension contribution, 24 days holiday, Private health care insurance, Private dental insurance…).

Profile:

• Required to be fluent in Finnish and English, both written and spoken
• Previous experience in a wellness retail customer service role would be ideal
• Possess a professional and helpful telephone manner
• Demonstrated interpersonal skills and the ability to work as part of a team and independently
• Strong communication skills, able to work in a fast-paced environment

To apply, please send your CV in English and in Word format to Ismael. languagematters is acting as an employment agency in relation to this vacancy.