Fire and Security Service Engineer - Appcast Enterprise : Job Details

Johnson Controls is a global market-leading engineering & integrated solutions company. This is a fantastic opportunity for a Multi skilled Engineer to work with a large multi national client as an embedded service technician on site.

What you will do

Our Service Engineers are involved in servicing Intruder Alarms, Access Systems, CCTV and Fire Alarm Systems. The successful engineers will Service the Fire and Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who can identify and rectify problems before they occur. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available.  As well as an excellent career progression, you will get:

• Competitive basic salary with excellent additional earnings potential.
• Overtime – averaging 450 hours per year.
• Engineering Commission scheme – Averaging 7% of basic salary.
• Sales referral incentive scheme.
• Pension – we match up to 7%.
• 23 days holiday plus bank holidays.
• Company Vehicle, uniform, all PPE, tools and ongoing training provided.
• Industry leading Health & Safety and an employee assistance program.
• Career progression opportunities - newly introduced Engineering career ladder 2022.
• Our team average 20+ years length of service.
• Staff referral scheme up to €5,000
• Rewards & recognition programmes.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
• To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
• Ensuring your time is managed efficiently and jobs are prioritised correctly.
• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for

Essential:

• Experience within Fire & Security industry
• Driving license
• Ability to lift and climb ladders
• Had or have previous experience working in a customer facing environment

Preferred:

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA