Front House Manager - Reed : Job Details

• Annual Salary: £30,000 - £31,500
• Location: Large Leisure Facility, UK
• Job Type: Full-time

We are seeking a Front House Manager to lead our team at a bustling leisure facility. This role is ideal for a dynamic individual with a bright personality who can create a warm and welcoming environment for both kids and adults. The Front House Manager will oversee a team of supervisors and assistants, ensuring smooth operations within our high-volume outlet.

• Lead and manage the front house team, including supervisors and assistants, to ensure efficient operation of the facility.
• Create a welcoming atmosphere for all visitors, ensuring a positive experience for both children and adults.
• Coordinate with other departments to ensure seamless service and address any operational challenges.
• Train and develop team members, providing regular feedback and performance reviews.
• Implement strategies to enhance customer satisfaction and retention.
• Manage scheduling and staffing to accommodate peak times and special events.
• Oversee the maintenance and presentation of the front house area to meet health and safety standards.

• Proven experience as a Front House Manager or similar leadership role in hospitality or leisure industries.
• Excellent interpersonal and communication skills, with the ability to engage positively with children and adults.
• Strong leadership skills, with a track record of managing and motivating a team.
• Ability to handle high-volume operations with attention to detail.
• Problem-solving skills and the ability to think quickly under pressure.
• Experience in staff training and development.

• Competitive salary range of £30,000 - £31,500 per annum.
• Opportunities for professional growth and development.
• Dynamic and fun working environment.
• Pension scheme.
• Staff discounts on leisure facility services.