Front of House - Randstad Delivery (GBS) : Job Details

Front of House Receptionist

Location: Farrer & Co., LondonPosition Type: Contact - 3 months with potential to go permanentSalary: Competitive

About Farrer & Co.Farrer & Co. is a distinguished and historic law firm with over 300 years of excellence in providing legal services to an esteemed client base, including renowned public figures, celebrities, and the British Royal Family. Known for its commitment to discretion, integrity, and meticulous attention to detail, Farrer & Co. is seeking a professional, personable, and reliable Front of House Receptionist to join their London office and act as the welcoming face of the firm.

Role OverviewThe Front of House Receptionist will serve as the first point of contact for clients, guests, and staff entering Farrer & Co.'s offices. This role requires delivering an exceptional and discreet client experience, ensuring all visitors feel welcomed and valued. The ideal candidate will have impeccable communication skills, a calm and polished demeanor, and the ability to handle sensitive information with absolute confidentiality.

Key Responsibilities

• Client Reception: Greet clients and visitors with warmth and professionalism, ensuring a positive first impression reflective of Farrer & Co.'s standards.
• Telephone Management: Answer and direct incoming calls with courtesy, discretion, and professionalism, managing inquiries with a keen understanding of the firm's commitment to confidentiality.
• Visitor Coordination: Organize and prepare for client meetings, managing meeting room bookings, coordinating visitor passes, and offering refreshments to enhance the client experience.
• Administrative Support: Assist with various front-of-house administrative tasks, including mail distribution, maintaining reception areas, and supporting office staff with occasional tasks as needed.
• Confidentiality: Handle all information with the utmost discretion, safeguarding client and firm information at all times.

Key Requirements

• Proven experience in a front-of-house or receptionist role, ideally within a professional or corporate environment
• Excellent verbal communication and interpersonal skills, with a warm and welcoming demeanor
• Ability to maintain confidentiality and professionalism when interacting with high-profile clients and sensitive information
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• A calm and composed approach to handling multiple tasks and priorities in a busy office setting

Randstad Business Support is acting as an Employment Business in relation to this vacancy.