Front of House Receptionist - Frazer-Nash Consultancy : Job Details

Title: Front of House Receptionist - 6 Month Fixed Term Contract

Salary: £26,000 to £28,000 per annum depending on experience

Location: Bristol - This role is office-based Monday - Friday

Working Pattern: 9am to 5.30pm with the ability to be flexible

Closing date for this role is 14th March we would encourage early applications.

Are you working currently in a reception role but keen to move into more of an office based position?

We have a great opportunity to join our busy Workplace Team.

The role is responsible for front of house services within a fast-paced office environment, providing a professional and effective customer service experience. This role is integral to ensuring that a first-class experience is provided to our staff and their visitors.

Working as part of the Workplace Team they will provide comprehensive support to the local office, group leaders, project and business managers, visitors and contractors to ensure the continued smooth running of our front of house and meeting room suites.

The role entails:

• Maintaining a professional and effective front of house reception service

• Meeting and greeting visitors

• Issuing and managing visitor passes

• Answering telephone calls, being the first port of call for the business

• Arranging taxis for staff and visitors

• Meeting room bookings

• Meeting room standards and resource management

• Catering bookings

• Service of catering requirements across the suite of meeting rooms

• Management of incoming and outgoing post and organising couriers

• General Administration in support of Workplace tasks

Requirements

The successful applicant will meet the following minimum requirements:

• Experience of working on a reception desk in a professional fast paced environment.

• Demonstrate an outgoing, friendly personality with a desire to meet new people.

• Have the ability to build rapport quickly and effectively.

• Demonstrate a willingness to adapt to the changing working practices of a growing business.

• Excellent IT skills; demonstrable competence in working quickly and efficiently on PCs.

• Excellent communication, interpersonal and organisational skills.

• Ability to work on own initiative, self-motivated; attention to detail.

• Ability to effectively prioritise different demands on limited time.

• Ability to work effectively under pressure and to meet deadlines.

• Good team worker.

BENEFITS

We provide our people with an excellent benefit and offering package that comprises:

• Competitive salary with yearly reviews

• 25 days holiday + the opportunity to buy 5 days.

• A company that has its heart in the right place and a welcoming work culture.

• Happy to talk flexible working

• Enhanced parental benefits

• Company pension scheme

• Targeted professional development

• Life assurance

• Private healthcare membership

• Bonus scheme linked into company performance

• Paid membership fees to a professional institution

• Support in attaining professional membership

• Cycle to work scheme

• Season rail ticket loan

• And further optional benefits you can tailor to your personal requirements

Individuals from diverse backgrounds are encouraged to apply, as we believe that diversity and inclusion are fundamental to creating a dynamic and thriving workplace culture.