Fully Remote Sky Inbound Sales Agent - Elizabeth Michael Associates : Job Details

Inbound Sky Sales Agent- Must have a minimum of 1 years consecutive sales experience!

Please note previous sales experience is essential and you will only be contacted further if successfully shortlisted for the role.

• £23,000 basic salary + Uncapped Commission Scheme (Average OTE of £5800)
• Permanent, 37.5hr Contract & Full Time
• Hybrid working in the Nottingham office - 2 days in the office, 3 days from home.
• Remote training
• You need to be flexible to do shift patterns between 8am - 8pm on an 5 week rota. Includes 1 full weekend and 1 Saturday in 5

The role you’ll do:

• This vacancy is in one of our Sky Inbound sales teams, meaning that you’ll be the first point of contact for customers who call in for help with their Sky equipment.
• You will represent and promote this well-known household brand, making our customers aware of the Sky Protect device product they can purchase, for added peace of mind.
• You will be taking inbound calls from Sky’s warm customer base, who will benefit from your expert guidance to purchase Sky Protect products that best suit their needs.

The Sky Inbound department is a lively, energetic, fun sales driven environment, focused on delivering great sales performance through excellent customer service. On Sky Inbound you can expect plenty of support through coaching and personal development, along with engaging sales focused incentives & initiatives.

What else to expect:

• In a 3-week training programme you’ll learn the systems, meet new colleagues, perfect your sales technique and learn what makes a great customer experience.
• Provide all the equipment you need, but you must have broadband access.

The experience and skills you need

• A solid background in targeted sales
• A driven mindset with strong sales skills and a love for hitting targets
• Proven experience of working autonomously or in a home-based position
• Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks and bounce back quickly

How you’ll be rewarded

• Average Bonus of £5400 per year
• 33 days’ annual leave (including bank holidays), with the option to buy 5 additional days each year
• Save money at hundreds of retailers with our employee discounts
• Pension scheme
• Life Assurance
• Discounted gym membership, online workout sessions, culinary classes and other fun activities
• Regular incentives, with amazing prizes up for grabs
• Investment in your career development through ongoing coaching and clearly defined opportunities to work toward