Gallagher Rise - Client Technology Associate Entry level - 12 Month FTC - June 2025 Start Date - Appcast Enterprise : Job Details

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

As part of a fast-evolving, global industry, Gallagher Benefit Services provides a multitude of exciting career opportunities for talented and driven individuals.

Sponsored by our GBS UK Executive Leadership, this 12-month foundational learning programme – Gallagher Rise – will provide everything you need to know about the employee benefits industry and set you up for successful career.  This programme is unique in the industry and is set up to compete with the best training programs available across financial services.

RISE includes:

• Both in-person and virtual learning modules led by expert facilitators and subject matter experts
• A multitude of technical knowledge and wider curriculum of professional, financial and client-facing skills training.
• Sponsorship by the GBS executive team, and support from a wide network of mentors and peer buddies to support your networking and career development.
• Opportunities to travel to meet and learn with your class group in major metro locations like our office in the City of London.
• Full sponsorship and support to achieve professional qualifications.

This foundational programme is part of Gallagher’s world class Learning Academy, which supports career development for all our colleagues, from early talent through to senior leadership.

As a Client Technology Associate you will be immersed in all aspects of client delivery and product development work, including:

• Supporting clients to ensure the best levels of user experience.
• Collaborating with internal stakeholders to ensure project timelines are tracked and adhered to
• Supporting testing and product launches.
• Utilising feedback to develop training materials, resources, generate ideas, and improve product functionality.
• Collaborating on product rollouts, webinars, demos, and training sessions.
• Managing basic customer inquiries, troubleshooting issues, and escalations.
• Assisting with routine administration duties to support the tracking and resolution of customer issues, client acceptance testing, change requests, testing, and issue reporting.

You will also have the opportunity for:

• Domestic travel, as required
• Increasing opportunities for client interaction and responsibility as your experience and capabilities evolve, Support for industry qualifications

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, which is why we are committed to cultivating an inclusive work environment enriched by our people, our clients and the communities in which we work. We create a culture of engagement and respect by demonstrating inclusive behaviours throughout our inclusion networks. We encourage and welcome applications from any educational background from schools and colleges through to university.

If you have an appetite to learn and succeed, an ability to build technical knowledge, with a passion for building and maintaining relationships… start your career here at Gallagher with us!

Educational Requirements

Minimum requirement of 4 in English and Maths

Desired Skills and Qualifications

• Ability to build strong internal and external relationships at all levels of the business
• Good Microsoft Office skills (Excel, Word and PowerPoint)
• Desire and drive to take on early responsibility
• Initiative and an eagerness to drive projects to a successful conclusion
• Willing and able to act as a team player

The Application Process

Stage 1: Online application

Stage 2: One way interview

Stage 3: Assessment Centre

Stage 4: Final interview

Stage 5: Offers made

Start date for the Gallagher Rise Programme will be 30th June 2025.

You will be notified on your progress throughout the process. #Rise1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…