General Manager - Lucy Walker Recruitment Ltd : Job Details

We have a fantastic opportunity for an experienced General Manager within hospitality to join a prestigious restaurant group with a strong UK presence and a head office in Leeds City Centre.

As General Manager, you will play a pivotal role in overseeing the efficient and profitable operation of the flagship restaurant while upholding our strong reputation and values. You will be responsible for overseeing business performance, maintaining quality standards, and ensuring compliance with health and safety regulations. This role combines strategic planning and day-to-day management, incorporating both business and creative aspects, particularly in marketing and business development.

We are looking for a leader, who enjoys collaboration and supporting their team, driving success. Our client prides themselves on guest satisfaction. A fantastic opportunity for the right candidate to grow their career.

Key Responsibilities:

• Manage stocks, P&Ls, and wage control.
• Foster a great work environment, embracing the organisation's culture, especially within a multicultural setting.
• Collaborate with Sales and Marketing Managers to implement marketing strategies and increase sales.
• Commit to organisational values and motivate continuous performance improvement.
• Lead the restaurant team to meet company standards and expectations.
• Provide guidance, mentoring, coaching, and training to the team.
• Communicate effectively with all managers, kitchen, and front-of-house team members.
• Demonstrate strong written and oral communication skills for managing business administration and personnel matters.
• Stay calm under pressure and resolve issues effectively.
• Display good business awareness to achieve successful performance.
• Demonstrate strong planning and organisational skills for a streamlined operation.
• Make confident decisions and solve problems as they arise.
• Work closely with the Director to achieve targets and address any concerns.

Skills & Experience:

• Highly professional and experienced General Manager within a premium hospitality business, ideally a restaurant.
• Self-starter with strong initiative.
• Embody the company's values.
• High work ethic and tempo - proactive and keeps the team focused.
• Natural leader with respect and gravitas.
• Excellent communicator and team motivator.
• Impeccable attention to detail while inspiring your team to do the same.
• Available to work prime time shifts, including Fridays and Saturdays.
• Passionate about people, culture, and cuisine.
• Experience managing a diverse workforce.
• Proven track record in enhancing customer service.
• Comfortable managing labour and handling customer issues directly.
• Calm under pressure and committed to excellence.
• Ambitious and dedicated to becoming the top restaurant in Leeds.

lease note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.