General Manager - 4Leisure Recruitment : Job Details

General Manager – Luxury AmenitiesLocation: Albert Embankment, Central LondonSalary: £38,000 per year Full-time, PermanentAbout the RoleWe are recruiting on behalf of a prestigious luxury residential development in Central London for a General Manager of Amenities to oversee the private amenities and resident experience. This is a fantastic opportunity for an experienced hospitality or leisure professional to lead a high-end team and deliver an exceptional 5-star service.As General Manager, you will be responsible for the overall operation of the development’s private facilities, ensuring a seamless and exclusive experience for residents and their guests. This role is ideal for a dynamic, service-driven leader with experience in luxury hospitality, leisure, or spa management.Key Responsibilities:Operations & Service Excellence

• Oversee the daily management of private amenities, ensuring a world-class resident experience.
• Lead, coach, and inspire a team to deliver exceptional service.
• Ensure all health & safety and compliance regulations are met.
• Maintain immaculate presentation of all facilities.

Resident & Client Engagement

• Act as the main point of contact for residents regarding amenities.
• Deliver high-quality resident inductions and customer service.
• Drive promotional activities to enhance resident engagement and increase usage of facilities.
• Handle feedback and complaints professionally, implementing improvements where needed.

Business & Financial Management

• Monitor stock control and procurement.
• Oversee the booking calendar for events and amenities.
• Develop and publish promotions to maximise engagement.
• Write monthly management reports and attend client meetings.

What We’re Looking For:?? Minimum 2 years' experience as a Manager within a luxury hospitality, spa, or leisure setting.?? Strong leadership skills with a hands-on approach.?? Passion for delivering a premium, customer-focused experience.?? Ability to manage multiple priorities and drive business results.?? Excellent organisational and communication skills.Perks & Benefits:? Competitive salary ? Career development opportunities, including NVQ training.? Bike to Work Scheme for eco-friendly commuting.? Full uniform provided for a professional presentation.Schedule:

• Day shifts
• Monday to Friday with some weekend availability

How to Apply:If you have a background in luxury hospitality, spa, or leisure management and are looking for a new challenge in a high-end residential setting, we’d love to hear from you! Apply today to take the next step in your career.