General Manager - Leading Thai Restaurant Group - Thai Express : Job Details

An experienced Restaurant General Manager is needed to join our team at Thai Express based in Scotland on a full-time basis.

You should have solid experience in hospitality as a General Manager with a leading brand or possibly be an exceptional AGM who wants to step up to the table!

Thai Express is rated Scotland's #1 Thai Restaurant with over 2000 spectacular reviews all within the first year of business. Our core value is to bring "Thai food to the everyday" by making it accessible to everyone, no matter their taste.

This role expects someone who will not only maintain our rating but take it even further with a strong focus on customer service and great food.

We are very much a family business, and you'll be a part of Thai Express. 

About the Role

You are all about the guest experience, from the first greeting to the last goodbye. Customer Service is everything.

You must genuinely love what you do, be hands-on and passionate, and take pride in everything you do.

You will want this role to be the beginning of your career with us as we plan expansion across Scotland, with the opportunity to progress to be an area manager on our journey.

Key Responsibilities:

• Experienced in managing and hiring a strong FOH and BOH team, coaching and motivating them
• Prepared to get stuck in, understand how their food is cooked, tastes, and the kitchen operates
• Be organised and always think ahead
• Train and develop the team to the highest standards within a 100-cover restaurant whilst still maintaining high levels of Health and Safety
• Be responsible for GPs/Stock management/Equipment issues and maintenance
• A great communicator who always speaks their mind but listens and learns
• You will deal with head office and take part in all weekly management calls, as well as any annual meetings, etc
• Above all, you need to be hard-working, honest and run the restaurant like it's your
• own business (go that extra mile!)
• Be on top of all your Google reviews, reply and re-invite where necessary

Required Experience:

• Have a good understanding of UK HR law when managing the staff
• Have a Scottish alcohol licence, valid first aid certificate and at least a Level 3 Food Hygiene Certificate
• Be slightly tech savvy to be able to pick up the till, epos, delivery and inhouse software we use to manage things
• Enjoy Thai and/or Asian Cuisine
• Good business acumen
• Some Kitchen experience in order to help maintain quality

Benefits: 

• Discounted Staff Meals
• On-going training
• Staff Experiences
• Travel Expenses when outside of Scotland
• Career Progression Potential: Area Manager for Scotland

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Restaurant General Manager, Assistant General Manager, Operations Manager, Food and Beverage Manager, Restaurant Manager, Front of House Manager, Kitchen Manager, Bar Manager, Shift Manager, and Assistant Manager will also be considered.