German Speaking Cruise Specialist - Rockpool Recruitment LTD : Job Details

Reservations Agent - German SpeakingThis world class travel business are looking for customer service focused, German speaking Reservations Coordinators to join their lovely team in Southampton or in a home based capacity. There are not many companies that can offer the benefits and working environment that this employer can…25 days holiday, private healthcare, free parking, pension, incredible offices, training and career progression, discounted travel…we could go on…Reservations Agent - German Speaking - What will I be doing?

• You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
• You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
• You will be working to targets and rewarded well when these are reached and exceeded

Reservations Agent- German Speaking - What experience do I need?

• It is essential that you are bilingual in English and German
• You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
• You will ideally have worked in a target driven, call centre environment previously where you are used to speaking to customers over the phone.
• It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Reservations Agent - German Speaking - Additional InfoThe hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, OTE £25k - 30k, 25 days holiday, private health care, excellent training, career opportunities, discounted cruises.