Global HR Shared Services Operations Manager - Ashdown Group : Job Details

A fantastic opportunity has arisen for an experienced Global HR shared Services Manager to join a rapidly growing fintech establishment. This is a newly created role and provides a genuine opportunity to shape the strategic HR operational model.

  Offered on a hybrid working basis - 3 days working in the Central London office - 2 working from home, it comes with a good basic salary, bonus and generous benefits package

  Key responsibilities will include:

Management of a small HR operations and payroll team based in UK,USA and Canada developing a culture of collaboration, accountability, and continuous improvement.

Ensuring the delivery of high-quality HR services across the full employment lifecycle, including employee onboarding, global mobility, and payroll and benefits.

Being the escalation point for complex HR issues, providing guidance and resolution on employee relations matters, policy interpretation, and other HR-related inquiries

Overseeing the Shared Services delivery of the global employee lifecycle, ensuring the operations are inline with local law, tax and legislation.

Developing standardised HR processes and procedures, across the group function ensuring alignment with policies and employment legislation.

Collaborating with HR Business Partners and other teams to align HR services with strategic organisational goals and provide necessary support for HR initiatives.

Identifying opportunities to enhance HR service delivery through process enhancements and leveraging HR technology, assisting the HRIS implementation and ensuring the optimisation of the HR systems.

Other projects may include managing TUPE processes, Global benefits review, ESG and Auditing projects etc.

  You will need

  Experience a Global HR operations or Shared Servcies team with strong knowledge of UK, US and Canadian benefits.

Management of in country and remote HR operations teams, including the development and nurturing talent.

Experience delivering high-quality HR services across the full employment lifecycle, including employee onboarding, off boarding,  global mobility, and payroll and benefits

Previous experience with M&A and TUPE process

Knowledge around global mobility and cross boarder compliance

Strong customer services orientation,

Ideally experience implementing or managing Workday HRIS.

Experience delivering Large scale global HR projects

CIPD qualified

  This is a fantastic opportunity, hybrid working basis, base salary up to £85,000 and 15 - 20%  bonus and generous benefits package