Graduate IT Analyst - In Technology Group Limited : Job Details

Are you an IT graduate looking to take your first steps into the world of tech support? Join a prestigious law firm with over 40 years of history and a strong presence across Scotland and the North of England. With 19 offices and a reputation for excellence, they've been recognized as one of the best places to work in Scotland.

The IT team plays a crucial role in the firm's success, supporting over 500 users across the organization. This is an exciting opportunity to develop your skills in a supportive environment while working on cutting-edge technology.

Graduate IT AnalystAberdeen (Onsite)£24,000 - £27,000

• Be the first point of contact for IT issues, assisting users via phone, email, and helpdesk tickets.
• Set up and configure hardware and troubleshoot software and hardware problems.
• Provide friendly and professional support while keeping users updated on ticket progress.
• Learn about system administration and escalate complex issues to senior colleagues.
• Contribute to maintaining and creating IT support documentation.
• Review support logs to identify recurring problems and suggest improvements.

• Windows Server & Microsoft 365
• Apple iOS/Android
• Microsoft Active Directory
• Telephony Systems
• VMware & SharePoint

• A full UK driving license.
• The right to work in the UK.

• Generous Time Off: 35 days of annual leave (including public holidays).
• Health & Wellness: Private medical scheme, free annual flu vaccination.
• Work-Life Balance: Access to the Cycle to Work Scheme.
• Support for Growth: Bonus schemes and a contributory pension scheme.

This role is perfect for graduates eager to learn and make an impact. You'll gain hands-on experience and develop skills to advance your IT career.

If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.