Group MIS Manager - STAFFORDSHIRE - UK - Park Lane Recruitment Ltd : Job Details

• Group MIS Manager
• Manager
• UK

Group MIS Manager - STAFFORDSHIRE- UK Salary: 45,000 to 55,000  Eligibility Requirements:

• This role is only open to British nationals or individuals who have been living and working in the UK for a minimum of five years.
• Applicants must reside within an hour's drive of Tamworth, as this is a full-time, onsite position with no remote working options.
• A valid driving license and access to a car are essential for this role.

Position Overview: The MIS Manager is responsible for overseeing the management, maintenance, and optimization of all business software applications and ensuring their alignment with business goals. The role includes managing software systems, overseeing software upgrades, and ensuring that business data is securely managed and available for decision-making.  Key Responsibilities: Team Management: 

• Lead and develop the MIS team, including product experts and business analysts, for effective software system support.
• Foster a collaborative, high-performing environment with open communication and cross-functional collaboration.
• Provide mentorship and professional development opportunities to team members.
• Ensure team members have the necessary skills to optimise and support software systems.
• Manage performance by setting clear objectives, offering regular feedback, and ensuring alignment with business goals.

Software Ownership and Management: 

• Manage and oversee the business software applications, including ERP, WMS, CRM, and other internal systems.
•  Ensure licensing compliance for all software and manage renewals and contracts with vendors. 
• Develop and implement software update processes, ensuring timely upgrades and minimal downtime. 

Business Process Improvement: 

• Collaborate with business units to identify software solutions that improve operational efficiency and business processes.
• Provide proactive recommendations for improvements based on software performance and user feedback. 

Vendor and Supplier Management: 

• Manage relationships with software vendors, ensuring the best value and service for the organisation.
• Negotiate contracts with vendors and ensure service-level agreements (SLAs) are met. 

Collaboration and Integration: 

• Work closely with other IT teams to ensure seamless integration between software and infrastructure systems. 
• Ensure all systems are aligned with the organisation’s strategic goals and that data is consistently managed and available. 

Security and Data Management: 

• Ensure security policies for all business software are in place and followed.
• Oversee data integrity and backup systems.
• Manage software security, ensuring compliance with GDPR, data access controls, and encryption.
• Collaborate with IT Infrastructure and third-party vendors to effectively manage security.
• Focus on application-level security to ensure compliance with relevant regulations.

Training and Support: 

• Oversee and support the implementation of software across other group companies and departments, in collaboration with the PMO and Infrastructure teams. 
• Establish training sessions for all business units to ensure the proper use of software systems. 
• Support end-users and provide guidance on system usage and troubleshooting. 

Reporting and Analytics: 

• Develop and maintain reports and dashboards to provide insights to business leadership for informed decision-making.
• Ensure data from software systems is accessible, accurate, and actionable. 
• Collaborate with other IT departments and business units to define KPIs and performance metrics for software systems,  ensuring alignment with business objectives and system performance. 

Research and Development: 

• Research and evaluate new technologies to maintain a competitive and efficient software landscape.
• Implement software features or upgrades to improve business processes.
• Assess current systems and vendor roadmaps to identify beneficial updates or technologies.
• Continuously research and evaluate emerging technologies for potential system improvements.

Qualifications:  Education: Bachelor’s degree in computer science, computer engineering or related field. Experience: At least 5 years in software management and vendor management, with experience in ERP, CRM, WMS, and similar systems.  Skills: 

• In-depth knowledge of software systems and experience managing vendor relationships. 
• Exceptional communication, project management, and team collaboration abilities. 
• Strong organisational skills with a keen eye for detail. 
• Expertise in data security practices and managing backup solutions. 
• Advanced understanding of computer hardware, software, protocols, and systems. 
• Extensive experience working with large-scale systems and databases. 
• Comprehensive understanding of data security policies and procedures. 
• Excellent analytical and problem-solving abilities. 
• Ability to simplify and communicate complex technical information to non-technical stakeholders. • Proven leadership and interpersonal skills with strong project management expertise.

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