Guardian Staff Engagement - Third Solutions : Job Details

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering Central and the North London area , ideally you can drive and access to a car. This role is remote but you will be visiting the trust when needed. We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.The RoleTo provide independent, confidential liaison for all staffTo support contacting employees to find a self-determined resolution to their concerns by telephone and/or in personEscalate issues of concern promptly in accordance with agreed timescalesSurface issues for the organisation which might otherwise be unknownPromote an environment of Freedom To Speak UpProvide support for staff who feel unable to raise issues internally or without supportThe CandidateProven management and organisational skills at a midmanagement or higher levelDemonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriateExperience in giving presentations to small and large groupsStrong report writing skills Experience in communicating at all levels of staff from all disciplines and/or grades. Experience of planning and prioritising own workload, and working on own initiativeBasic knowledge of Employment Law, the Equality Act and data protectionKnowledge of HR policy and proven experience of staff management desirable IMPORTANT NOTEOur aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.We apologise that we cannot contact everybody in person but thank you in advance for your interest.Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.