Head Concierge - Rendall & Rittner : Job Details

Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge!

 Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package.

Position: Head Concierge

Location: Bermondsey Works

Working Hours: 4 days on, 4 days off 0700 - 1900

Salary:  up to £30,000 per annum (depending on experience)

Contract: A permanent position that offers stability and room for growth.

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Time Off: Enjoy 16 days of holiday plus national holidays.

Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.  

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at a modern, residential development located in Bermondsey. The development consists of 533 apartments over 5 blocks and includes a communal garden, residents’ gym and 24-hour concierge. Bermondsey Works is an 8-minute walk to South Bermondsey National Rail station and little over a mile away is the fashionable Bermondsey Street, featuring a host of a Michelin recommended restaurants and bars, art galleries and boutiques.

Key Responsibilities and Requirements:

As a Head Concierge at Rendall & Rittner, you will: 

• Overseeing the day-to-day operational running of the estate, ensuring high site standards and the deliverance of exceptional customer service and the implementation of SOPs.
• Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, issuing keys, responding to resident queries and complaints in a timely and professional manner.
• Leading the onsite team, ensuring policies and procedures are being followed. Providing any additional support with training, development, guidance and reporting any issues to the relevant parties.
• Carrying out health and safety inspections, daily audits, plant room checks and reporting as required. Also, ensuring any action points are attended to in a timely manner.
• Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS).
• Ensure the estate meets all Health and Safety Standards including cleanliness.
• Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion.
• Undertake the general duties as required by management and in accordance with industry best practise.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref #LI-SK1."

 Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

 Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!