Head Housekeeper - OCS : Job Details

Job Reference: /SR/08-08/1259/3

Job Title: Head Housekeeper

Location: Wembley

Pay Rate: £15.33

Hours per week: Variable Shift Rota - 09:00 - 18:00 - 40 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Job Overview

We are currently recruiting for Head Housekeeper to join our passionate and driven team based at our client’s site in Wembley.

This is a Head Housekeeper role aligned to our contract with the Caledonian Sleeper Trains. Find out more about the Caledonian here: Home | Caledonian Sleeper |

The Head Housekeeper is required to lead and co-ordinate the train cleaning workforce and delegate duties in accordance with agreed procedures as per the required specification.

Key Responsibilities:

• Ensure the department runs smoothly this includes, making sure all rotas for your team are in place to cover the needs of the site; deploying team resources most effectively, and prioritising to overcome day-to-day problems.
• Ensuring the specification is being met on-site and are regularly reviewed with the client and your senior manager.
• Communicate effectively with your team regarding any feedback and ensure they are aware of any issues and ensure the next steps are immediately responded to by liaising with your site supervisors where necessary and using these to build long-term improvements with the client.
• Ensure that you complete and submit timesheets/holiday and sickness forms within the given time scales.
• Complete recruitment for entry-level positions and identify any training needs for new starters and current staff as well as being responsible for the stock and the ordering of appropriate equipment.
• Responsible for audits and training.

About You:

• Applicants must have the right to work in the UK
• Housekeeping management experience within a hotel is essential.
• An exceptional eye for detail with the ability to prioritise well and keep the department running ensuring SLAs are met and exceeded.
• Strong knowledge of Health and Safety legislation and proactive in the reduction of onsite accidents.
• Must be able to work under pressure and have strong management capability- we work to sometimes very tight deadlines.
• IT literate, especially in Word, Excel, and Outlook.

Benefits

• Wide range of retail discounts
• Discounted gym membership
• Join our Cycle to Work scheme
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
• Access to internal Mental Health First Aiders
• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Win monthly Superstar Awards

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://b/form/f3343c912a8643b69cfdc89dc2bbba8f