Job Location : Slough, UK
HEAD OF CUSTOMER SERVICESSlough, Berkshire
Up to £55K, Permanent Are you a customer service expert with a passion for leading and developing your team? Are you looking for an exciting opportunity to improve the end-to-end customer experience for a dynamic and growing company? If so, this could be the perfect role for you.We are working with a highly profitable, market leader, who is seeking a Head of Customers Services to join their operations. Reporting in the Operations Director, your role will be focused on leading and developing a team responsible for delivering a premium customer service experience across multiple channels. As the Head of Customer Services, you will be responsible for developing process and performance improvements to ensure the company is delivering exceptional customer service.
This is a full-time, permanent position, which requires the successful candidate to work flexibly across a 7 day operational week. You will be required to work 4 days either in office, or out on the road, with 1 day working from home. Additionally, there will be the requirement to work 1 weekend per month.
KEY RESPONSIBILITIES:
KEY REQUIREMENTS:
BENEFITS:
Don't miss out on this exciting opportunity to join a company committed to delivering exceptional customer service. Apply now and take the first step towards your next career move.To apply, please submit your CV and cover letter outlining your relevant experience and why you are the ideal candidate for this role.Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Salary : 50000 - 55000
Apply Now!